Senior Program Manager

2 weeks ago

Mount Pleasant, Pennsylvania, United States Intervala,LLC Full time
Job Overview

Position Summary & Key Responsibilities:

Act as the primary point of contact and intermediary between Intervala, LLC and designated clients. Oversee critical client accounts and orchestrate all support initiatives. Facilitate the training and growth of team members.

  • Deliver precise, timely, and comprehensive information to clients regarding inquiries related to order processing, pricing, availability, schedules, and credit management.
  • Proactively inform clients of any potential issues (such as delivery, quality, or cost) and suggest viable solutions. Monitor client complaints and returns, ensuring prompt and appropriate corrective measures are implemented.
  • Compile and sustain sales, bookings, and backlog data for assigned clients.
  • Conduct monthly margin analyses and provide insights to materials and operations teams to enhance profitability; follow up on discrepancies to ensure swift resolution.
  • Maintain and relay performance metrics both internally and to clients; oversee and manage performance against established metrics and formulate action plans as necessary to enhance outcomes.
  • Receive and assess client requirements, generate sales orders, and disseminate requirements to relevant departments as needed.
  • Manage all incoming and outgoing communications, both verbal and written, with clients—review, respond to, and distribute as required.
  • Provide daily leadership, coordination, and guidance for contract management with clients.
  • Lead initiatives to secure follow-on business with existing clients.
  • Engage in bid evaluations, proposals, negotiations, facility assessments, and other activities that contribute to acquiring new business.
  • Input and maintain client order data in MRP or Order Entry systems as necessary.
  • Collaborate with accounting to review and collect overdue invoices.
  • Offer insights to Finance regarding cash flow on key client accounts.
  • Devise strategies to effectively meet each client's needs while safeguarding the interests of the company.

Qualifications, Skills, & Competencies:

  • Proficiency in inventory management methodologies (such as kanban, bonding, safety stock, etc.).
  • Understanding of cost and pricing data submission.
  • Familiarity with commercial contracting legal standards.
  • Intermediate proficiency in MS Office applications (Word, Excel, PowerPoint, and Outlook).
  • Ability to think strategically and proactively conceptualize business requirements.
  • Strong attention to detail and accuracy in producing quality results.
  • Excellent planning and organizational skills, including the ability to initiate, prioritize, and allocate resources effectively.
  • Effective communication skills in all forms with stakeholders both inside and outside the organization.
  • Ability to negotiate and manage conflicts tactfully and professionally.
  • Strong decision-making capabilities, utilizing sound judgment and thorough processes.
  • Problem-solving skills involving multiple variables and limited standardization.
  • Creativity and innovation in approaches to solutions and complex problem-solving.
  • Ability to multitask efficiently and adapt in a fast-paced environment.
  • Capability to communicate with clients while projecting a professional company image to attract business.

Required Experience & Education:

  • Bachelor's degree in a relevant field.
  • A minimum of 5 years of progressive experience in a related role.
  • Experience in project management, including planning, budgeting, and resource allocation.
  • Prior experience in managing client relationships.

  • Nurse Extern

    2 days ago

    Mount Pleasant, Pennsylvania, United States Excela Health Full time

    Job SummaryExcela Health is seeking a motivated and compassionate Nurse Extern to join our team. As a Nurse Extern, you will have the opportunity to gain hands-on experience in patient care and develop your clinical skills under the guidance of our experienced nursing staff.Key ResponsibilitiesProvide patient care through an interdisciplinary approach,...

  • Senior Patient Advisor at Jushi

    1 week ago

    Mount Pocono, Pennsylvania, United States Jushi Full time

    Senior Patient ConsultantThe Senior Patient Consultant will collaborate closely with the Dispensary Manager and fellow team members to guide the team effectively. This position is designed to cultivate a comprehensive understanding of various business operations while providing direction to the team. Key responsibilities include exemplifying outstanding...

  • Licensed Practical Nurse LPN

    1 week ago

    Mount Carmel, Pennsylvania, United States Mount Carmel Senior Living Community Full time

    Job Summary:Mt Carmel Senior Living Community is seeking a skilled Licensed Practical Nurse (LPN) to join our team in providing high-quality nursing care to our residents.Key Responsibilities:Administer nursing care in a nursing home environment under the supervision of a registered nurse or other medical supervisors.Provide basic medical care, including...

  • Nurse Practitioner

    4 days ago

    Mount Carmel, Pennsylvania, United States Mount Carmel Senior Living Community Full time

    Job Title: Registered Nurse (RN)Mount Carmel Senior Living Community is seeking a skilled and compassionate Registered Nurse (RN) to join our team in providing high-quality care to our residents.About the Role:We are looking for a dedicated and experienced RN to direct the performance of nursing personnel and administer nursing care in a nursing home...

  • Nursing Assistant

    6 days ago

    Mount Carmel, Pennsylvania, United States Mount Carmel Senior Living Community Full time

    Job SummaryMt Carmel Senior Living Community is seeking a compassionate and skilled Certified Nursing Assistant (CNA) to provide high-quality resident care and support in our nursing home setting.Key Responsibilities:Deliver Personalized Care: Assist residents with bathing, dressing, hygiene, and grooming, ensuring their comfort and dignity are...

  • Treatment Support Technician

    4 days ago

    Mount Pleasant, Pennsylvania, United States Gateway Rehabilitation Center Full time

    Job SummaryWe are seeking a highly motivated and compassionate Treatment Support Technician to join our team at Gateway Rehabilitation Center. As a Treatment Support Technician, you will play a vital role in facilitating programming and ensuring the integrity of the therapeutic milieu.Key ResponsibilitiesFacilitate Discussion Groups and Activities: Lead and...

  • Retail Sales Consultant

    1 week ago

    Mount Pleasant, Pennsylvania, United States Levin Furniture & Mattress Full time

    Job OverviewJoin the Team at Levin Furniture & MattressCompetitive Earnings - We provide a guaranteed income while you develop your skills and establish your customer baseSales Consultants typically earn between $50,000 and $90,000 annually, with potential for moreAs a family-owned business, we prioritize the well-being of our employees, customers, and the...

  • Homecare Nurse

    1 week ago

    Mount Pleasant, Pennsylvania, United States Aveanna Healthcare Full time

    About the RoleAveanna Healthcare is seeking a skilled Licensed Practical Nurse (LPN/LVN) to join our team in providing high-quality patient care in the comfort of their own homes.Key ResponsibilitiesProvide and document skilled nursing care, under the supervision of a Registered Nurse, in accordance with the developed care plan and physicians orders for each...

  • Senior Medical Director for Orthopedic and Trauma Services

    3 days ago

    Mount Holly Springs, Pennsylvania, United States Aurora Technologies Full time

    About the RoleAurora Technologies is seeking a highly skilled and experienced Senior Chief Physician for Orthopedics to lead our team of orthopedic and trauma surgeons. As a key member of our medical leadership team, you will be responsible for providing exceptional patient care, developing and implementing clinical programs, and collaborating with our...

  • Program Director

    6 days ago

    Mount Carmel, Pennsylvania, United States Safety Net Counseling, Inc Full time

    Job Summary:Safety Net Counseling, Inc. is seeking a highly qualified Program Director to lead our Behavioral Health Services team. As a key member of our organization, you will be responsible for overseeing the provision of mental health services to children and families in a 5-county area.Responsibilities:Provide administrative and clinical leadership to...

  • Payroll Manager

    5 days ago

    Mount Holly Springs, Pennsylvania, United States Jobot Full time

    Job OverviewThis is an exciting opportunity to join a reputable and stable firm as a Senior Payroll Lead. The successful candidate will be responsible for processing weekly and bi-weekly payroll for employees across multiple states, ensuring accuracy, compliance, and timeliness.Key ResponsibilitiesProcess payroll for employees across multiple states,...

  • Senior Charge Nurse

    2 weeks ago

    Mount Gretna, Pennsylvania, United States WellSpan Health Full time

    Position Overview: The Lead Registered Nurse plays a crucial role in overseeing the daily operations of the nursing unit, ensuring the delivery of high-quality patient care. This position involves collaborating with various healthcare professionals to maintain optimal patient outcomes and staff performance. Key Responsibilities: Supervise and guide nursing...

  • Retail Training Program: Unlock Your Potential

    3 days ago

    Mount Holly Springs, Pennsylvania, United States FusionTech Full time

    About FusionTechFusionTech is a dynamic and innovative company that values teamwork, respect, and appreciation. We offer secure jobs, fair treatment, and opportunities for personal and professional growth.Training and DevelopmentWe are committed to training and developing our employees to reach their full potential. Our retail training program is designed to...

  • Environmental Health and Safety Manager

    2 days ago

    Mount Union, Pennsylvania, United States Cabinetworks Group Full time

    About the Company: Cabinetworks Group is a leading manufacturer of kitchen cabinets in the U.S., with a nationwide team of professionals dedicated to delivering a seamless, integrated, quality experience to our customers. Our shared purpose is to bring the kitchen to life, the heart of any home, and we pride ourselves on genuine collaboration and a...

  • Retail Sales Associate

    1 day ago

    Mount Pocono, Pennsylvania, United States GameStop Full time

    Job SummaryWe are seeking highly motivated and customer-focused individuals to join our team as Retail Sales Associates, Assistant Store Managers, and Senior Sales Leaders at GameStop. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a clean and organized store...

  • Safety and Environmental Compliance Officer

    2 weeks ago

    Pleasant Gap, Pennsylvania, United States Graymont Limited Full time

    Job Overview Graymont Limited is seeking a dedicated HSE Specialist to enhance our health, safety, and environmental programs. This position will primarily concentrate on environmental duties, ensuring our operations align with regulatory standards. The ideal candidate will possess excellent communication abilities and foster collaboration across all...

  • Certified Behavior Analyst

    2 weeks ago

    Mount Joy, Pennsylvania, United States BEHAVIOR INTERVENTIONS INC Full time

    Position: Board Certified Behavior Analyst - Enhanced ProgramLocation: Remote opportunities availableSign on Bonus: $5,000 (must hold the PA LBS and manage a caseload of 20 billable hours weekly)We are seeking Board-Certified Behavior Analysts (BCBAs) for full-time and part-time roles. Our organization specializes in the assessment and treatment of...

  • Healthcare Support Specialist

    1 week ago

    Pleasant Hills, Pennsylvania, United States UnitedHealth Group Full time

    $3, Sign-on Bonus for external candidatesCareers with MedExpress. At MedExpress, we are dedicated to providing high-quality, accessible, and affordable healthcare that exceeds our patients' expectations. Our community medical centers operate daily from 8 AM to 8 PM, staffed with a comprehensive medical team ready to assist patients without the need for...

  • Automotive Service Professionals

    4 days ago

    Mount Carmel, Pennsylvania, United States Mavis Tire Supply Full time

    About the PositionWe are seeking highly skilled and motivated individuals to join our team as Automotive Assistants and Service Managers at Mavis Tire Supply. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the highest level of quality and efficiency in our tire sales...

  • Clinical Intake Specialist

    1 week ago

    Mount Gretna, Pennsylvania, United States WellSpan Health Full time

    Position Overview: This full-time role (80 hours biweekly) involves evening shifts from 3 pm to 11 pm, including every other weekend and rotating holidays. Key Responsibilities: Conduct initial evaluations and assessments, providing clinical supervision and facilitating the admissions process. Serve as a knowledgeable resource regarding both internal and...