Intake and Client Services Specialist

5 days ago


Austin, Texas, United States The United Firm | La Liga Defensora, APC Full time
Job Description: At The United Firm | La Liga Defensora, APC, we are dedicated to excellence in the legal industry. As a Senior Client Intake Specialist, you will be a key member of our team, working closely with our attorneys to provide exceptional client services.

Your primary responsibilities will include screening telephone calls, persistently monitoring potential new client inquiries, and immediately contacting every potential client to establish a relationship. You will also be responsible for updating logs and reporting systems, conducting potential new client interviews, and scheduling appointments. Additionally, you will take accurate notes during attorney-client initial consultations and collaborate with our attorneys to complete the initial consultation process.

We are looking for a motivated and resourceful individual with a strong background in sales and customer service. If you are a team player with excellent communication skills and a passion for the legal industry, we encourage you to apply. We offer a competitive salary range of $65,000 - $85,000 per year, based on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.

A successful candidate will have a minimum of 3 years of sales experience, with customer service experience being a significant plus. Bilingual (English/Spanish) proficiency is required, as well as a strong background in performance-based metrics. Case Management software experience is also highly valued.

If you are interested in joining our team and contributing to our mission of excellence in the legal industry, please submit your application. We look forward to hearing from you

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