Client Support Specialist

24 hours ago


Austin, Texas, United States Central Texas Veterinary Specialty & Emergency Full time

**Job Title:** Client Support Specialist

**Estimated Salary:** $40,000 - $55,000 per year

Central Texas Veterinary Specialty & Emergency Hospital in South Austin is seeking a highly skilled Client Support Specialist to join our team. This role involves interacting with clients, preparing client information, and explaining hospital policies.

Responsibilities:

  • Schedule appointments and answer multiple line phones.
  • Prepare client information for their pet's chart.
  • Explain hospital policies regarding payment for services rendered.
  • Faxing, filing, mailing, and reminder calls.
  • Perform end-of-day duties, including properly using the computer to schedule appointments and generate invoices.

Requirements:

  • Two years of customer service experience.
  • Bachelor's degree or GED equivalent.
  • Basic computer knowledge and ability to operate office equipment.

Benefits:

  • Medical, dental, and vision insurance options.
  • Short-term disability paid for by employer.
  • Complimentary life insurance with options to purchase additional voluntary benefits.
  • 401(k) with 100% company match up to 3% and 50% match up to 5% after 6 months of employment.


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