Guest Service Representative

2 weeks ago

Springfield MO USA, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.

Key Responsibilities
  • Promptly greet and engage with guests, determining their interests and needs to create a superior guest experience.
  • Maintain strong product knowledge to educate guests on our cake options, pricing, and promotions.
  • Suggest additional merchandise to complete a unique celebration.
  • Process guest orders efficiently and accurately using our point-of-sale system.
  • Uphold a clean and organized bakery presentation, including routine cleaning and replenishing of retail merchandise and cake display cases.
  • Assist the Crafter in preparing cake decorations and packaging supplies as needed.
  • Comply with all health and safety guidelines and company policies and procedures.
Requirements
  • Must be 16 years of age or older.
  • Previous guest service experience at a bakery, restaurant, or retail store is a plus.
  • Ability to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
What We Offer

We offer a competitive compensation package, opportunities for growth and development, and a fun and dynamic work environment. If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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