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Quality Assurance Manager

1 month ago

Milwaukee, Wisconsin, United States Great Lakes Coca-Cola Full time
Job Title: Quality Assurance Manager

Reyes Coca-Cola Bottling is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our organization, you will be responsible for ensuring the highest standards of quality and reliability in our manufacturing processes.

Key Responsibilities:
  • Lead the Quality Authorization process for our manufacturing plants
  • Analyze metrics to demonstrate compliance with company requirements
  • Drive corrective action and continuous improvement initiatives to mitigate risk and meet system goals
  • Provide information to senior management for decision-making during crisis situations
  • Review audit results and identify the severity of audit findings or the risk associated with the findings to ensure the appropriate level of action is taken to eliminate non-conformance
  • Support customers and business partners to identify, manage, and/or resolve incidents in order to maintain product integrity, trademarks, and minimize interruptions to the company or customer operations
  • Act as a scientific, regulatory, technical, or quality expert and consultant by responding to targeted questions from the field or other departments and providing support to other bottlers and customers as needed
  • Function as a resource for general information and consultant for other technical teams in the company
  • Protect information provided in confidence from outside sources, i.e., bottlers and other business partners, to ensure this information is not disseminated to those not directly involved in situations
  • Determine actions needed to satisfy a customer requirement
  • Establish relationships and collaborate effectively with external individuals/parties, i.e., customers, bottlers, consumers, communities, government agencies, vendors, suppliers, etc. in order to create opportunities for the company to meet financial goals
  • Build and maintain relationships with peers and others to exchange feedback on product and service issues, identify and/or solve problems, assess needs, and/or achieve business results
  • Develop an understanding of the customer needs and expectations for specific locations
  • Work with cross-functional teams to meet short and long-term business objectives using established procedures and developing new approaches
  • Lead capital construction and/or high-profile projects that involve cross-functional teams
  • Analyze and interpret technical information to provide governance and stewardship as well as to identify new approaches to address barriers
  • Manage Periodic Automatic Replacement (PAR) and also Material Safety Data Sheets (MSDS) and transportation when interacting with field on customs issues
  • Manage complex regulatory issues affecting products, ingredients, packages, or claims
  • Interact with government officials to represent the company or soft drink industry while explaining complex scientific data, reports, or issues
Qualifications:
  • Bachelor's degree with 6+ years of related work experience in a manufacturing environment and 3+ years of people leadership experience or HS Diploma/GED with 9+ years of related work experience in a manufacturing environment and 4+ years of people leadership experience
  • Experience in food chemistry, engineering, toxicology, and microbiology in making decisions about the safety of ingredients, beverages, manufacturing techniques, packaging, and storage conditions
  • Strong knowledge of packaging materials, i.e., can and end, closure, glass bottle, plastic bottles, and thermally processed and sensitive beverages
  • Strong knowledge of material design, functionality, performance standards, specifications, and test procedures
  • Strong knowledge of manufacturing, filling, supply chain, and costing
  • Ability to apply scientific and technical knowledge to deliver new products or product improvements
  • Strong knowledge of consumer behavior, product positioning, and branding, and marketplace dynamics
  • Excellent project management skills
  • Experience working with cross-functional teams
  • Excellent Regulatory Affairs skills
  • Expert Regulatory Knowledge, i.e., regulatory issues and political landscape affecting food and beverages globally
  • Ability to anticipate issues or concerns of interest to public health officials in order to respond to those concerns
  • Experience advocating a position in a non-adversarial manner
  • Proficient with Microsoft Office, i.e., Excel, PowerPoint, Word, etc.
  • Travel up to 10%
  • This position must pass a post-offer background and drug test

Preferred qualifications include a Master's degree, ISO 9001 and 22001 lead auditor, HACCP, PCQ1, and GMP compliance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business, overtime, attendance, and punctuality are essential job functions.

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law.

Offers of employment are contingent upon successful completion of a background check and drug screening.

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.