Rooms Supervisor

2 weeks ago


Fort Lauderdale, Florida, United States Travel + Leisure Full time
Rooms Manager

We're seeking a skilled Rooms Manager to oversee the daily operation of our resort's Housekeeping and Guest Services departments. As a key member of our team, you'll be responsible for ensuring exceptional guest experiences and driving business results.

Key Responsibilities:
  • Oversee administrative, accounting, and property operations for both departments
  • Meet the needs of owners and guests, covering varying schedules and forecasting staffing levels
  • Participate in daily unit inspections to ensure standards and train staff on ROPs/DOPs
  • Select and develop associates in both departments
  • Manage payroll costs, guest satisfaction, and room inventory to achieve maximum profitability
  • Communicate priorities to staff through daily and weekly meetings
  • Identify areas of process improvement and manage guest accounts
  • Ensure departmental compliance with Quality Assurance, Loss Prevention, and safety standards
Requirements:
  • Strong leadership skills and ability to coach, mentor, and train staff
  • Strategic thinking and 2-5 years of hotel/resort experience
  • Excellent communication skills and proficiency in Microsoft Excel, Word, and Outlook
What We Offer:

We provide a comprehensive benefits package, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and paid time off. We also offer a 401(k) with employer match, wellness program, and employee assistance program.

At Travel + Leisure Co., we're committed to delivering exceptional experiences for our guests and creating a positive work environment for our associates. If you're a motivated and results-driven professional, we encourage you to apply for this exciting opportunity.



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