Operations Leader at Melin

1 week ago

San Clemente, California, United States OluKai-Kaenon-melin-Roark Full time
Job Overview

Salary: $80,000 - $110,000 annually

Company Overview:

At Melin, we are dedicated to crafting the finest quality headwear globally. Our philosophy revolves around investing time and thought into our products to enhance their longevity and the experiences they accompany. We are in search of a remarkable individual who thrives in a dynamic environment and is eager to join our elite team of high achievers.

Position Summary:

The Operations Leader will oversee the operational execution across various business channels within a rapidly growing organization. This role requires close collaboration with internal teams, logistics partners, and suppliers to ensure operational excellence, emphasizing collaboration, process orientation, and a customer-centric approach.

Key Responsibilities:

  • Logistics Management: Manage relationships with third-party logistics providers, ensuring service level agreements are met and fostering continuous improvement through regular business reviews.
  • Forecasting: Work alongside finance and sales teams to align revenue forecasts with distribution activities.
  • Packaging Solutions: Collaborate with internal teams and suppliers to create cost-effective packaging that meets brand standards and logistical requirements.
  • Budget Oversight: Develop and manage operational budgets, ensuring alignment with company growth objectives and conducting monthly variance analyses.
  • Inventory Management: Oversee inventory control processes, ensuring accuracy and compliance with audit requirements.
  • Reverse Logistics: Manage the returns process, ensuring efficient handling and documentation of end-of-life activities.
  • Operational Support: Provide logistical support for various company initiatives, including retail transfers and promotional events.

Freight and Logistics Oversight:

  • Shipping Management: Oversee relationships with shipping partners, ensuring alignment with company objectives and managing claims as necessary.
  • Carrier Relations: Manage relationships with ocean and air freight providers and customs brokers.
  • Inbound Logistics: Facilitate the efficient receipt of goods by ensuring proper documentation is provided to logistics partners.

Cross-Functional Collaboration:

  • Growth Initiatives: Represent operations in global brand growth efforts, including establishing processes in new markets.
  • Sales and Operations Alignment: Lead internal collaboration efforts to ensure customer commitments are met and address inventory challenges.
  • Customer Integration: Assist in integrating new customer requirements into operational processes.
  • Reporting: Develop and maintain key operational metrics.
  • Chargeback Management: Address chargebacks from retail partners and develop strategies to minimize future occurrences.
  • Technology Integration: Collaborate with technical resources to enhance operational efficiency and resolve issues.
  • Process Improvement: Work with peers to standardize and enhance operational processes.

Team Leadership:

  • Team Development: Establish team structures and training protocols to promote operational excellence.
  • Performance Management: Set performance goals, conduct reviews, and manage team development.
  • Additional responsibilities as assigned.

Qualifications:

  • Education: Bachelor's degree required; Master's degree preferred in business or engineering.
  • Experience: Minimum of 5-7 years in operations leadership roles, with direct experience in logistics and fulfillment.
  • Skills: Strong communication, collaboration, and analytical skills; proficiency in ERP and WMS systems; ability to thrive in a fast-paced environment.

Work Environment: This full-time position requires in-office presence and may involve occasional travel.

Compensation and Benefits:

  • Competitive salary with potential for annual bonuses.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Generous product gift program and brand discounts.
  • Paid time off and additional perks for long-term employees.
  • Inclusive and supportive workplace culture.

OluKai-Kaenon-Melin-Roark is committed to fostering a diverse and inclusive workforce, providing equal employment opportunities to all applicants.

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