Retail Operations Manager

2 weeks ago


Palm Springs, California, United States Pilot Company Full time
Position Overview

Pilot Company is in search of a seasoned Retail Operations Manager to lead our bustling retail locations. This role entails the development and implementation of business strategies for travel centers and dining establishments to meet predefined standards, sales targets, and customer satisfaction metrics.


The Retail Operations Manager will be responsible for:

  • Meeting and exceeding customer expectations
  • Facilitating team meetings with staff
  • Maintaining strong relationships with vendors

In this role, you will be tasked with building, mentoring, and managing teams, focusing on recruitment, interviewing, hiring, and training.


Key Responsibilities include:

  • Driving sales performance
  • Overseeing team members
  • Monitoring inventory levels
  • Delivering exceptional customer service
  • Conducting P&L analysis

Compensation: Starting pay at $38.80 per hour


Qualifications

As a Retail Operations Manager, you must demonstrate integrity and accountability at the managerial level, along with exceptional leadership capabilities. A flexible schedule is essential, including availability for nights, weekends, and holidays.


Additional Requirements:

  • 2-3 years of management experience in retail, dining, grocery, or service sectors with a focus on financial outcomes
  • Proven management experience in high-volume retail settings with P&L responsibility
  • Ability to foster a customer-centric culture

Benefits Include:
  • Fuel Discounts
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Work Schedule
  • Weekly Pay


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