Front Desk Host

4 weeks ago


Port Saint Lucie, Florida, United States Dave & Buster Full time
Job Opportunity:

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same?

We're looking for a skilled Front Desk Host to join our team at Dave & Buster's As a Front Desk Host, you will be the first point of contact for our guests, setting the tone for an unforgettable experience.

Key Responsibilities:

  • Deliver an unparalleled guest experience through exceptional communication and interpersonal skills.
  • Act as an ambassador for the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones.
  • Ensure the front desk and host station are clean and organized, with all necessary supplies and menus readily available.
  • Manage wait times and communicate information to guests, team members, and managers as needed.
  • Process transactions efficiently and accurately, handling cash, credit card payments, and gift cards.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Work collaboratively with other team members to maintain a positive and productive work environment.
  • Meet or exceed sales and service targets, contributing to the success of the store.
Requirements:

  • High school diploma or equivalent required; prior experience in retail, customer service, or a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 30 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including days, nights, and weekends.
What We Offer:

  • Competitive hourly rate: $12 - $14 per hour.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Discounts on food and merchandise.
Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

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