Front Desk Host
4 weeks ago
Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same?
We're looking for a skilled Front Desk Host to join our team at Dave & Buster's As a Front Desk Host, you will be the first point of contact for our guests, setting the tone for an unforgettable experience.
Key Responsibilities:
- Deliver an unparalleled guest experience through exceptional communication and interpersonal skills.
- Act as an ambassador for the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones.
- Ensure the front desk and host station are clean and organized, with all necessary supplies and menus readily available.
- Manage wait times and communicate information to guests, team members, and managers as needed.
- Process transactions efficiently and accurately, handling cash, credit card payments, and gift cards.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Work collaboratively with other team members to maintain a positive and productive work environment.
- Meet or exceed sales and service targets, contributing to the success of the store.
- High school diploma or equivalent required; prior experience in retail, customer service, or a related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to lift up to 30 pounds and stand for long periods of time.
- Availability to work a variety of shifts, including days, nights, and weekends.
- Competitive hourly rate: $12 - $14 per hour.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment with a team-oriented culture.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- Discounts on food and merchandise.
Dave & Buster's is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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