Healthcare Operations Manager

3 weeks ago


Somerville, Massachusetts, United States Mass General Brigham Full time
About Mass General Brigham Health Plan

Mass General Brigham Health Plan is a leading health insurance provider in the industry, offering innovative solutions to its members. As a member of Mass General Brigham, we are committed to providing exceptional service and support to our employees and customers.

Job Summary

We are seeking a highly skilled and experienced Healthcare Operations Manager to join our team. The successful candidate will be responsible for overseeing the development of proposals, bids, and RFP responses, as well as identifying implementation and contractual requirements for winning proposals.

Key Responsibilities
  • Develop and implement proposal development processes and procedures
  • Collaborate with internal stakeholders to ensure content is complete, accurate, and professionally written
  • Facilitate regular progress meetings with the proposal team
  • Ensure final proposals satisfy all RFP requirements
  • Identify and implement department policies and procedures
  • Manage quality control across Sales Operations
Requirements
  • Bachelor's Degree in health care, business, or related field
  • 4+ years of progressive experience in health insurance
  • 5+ years of proposal development experience
  • 3+ years of management experience
Preferred Qualifications
  • Experience with the RFPIO platform
  • Deep knowledge of health insurance
  • Proven ability in planning, producing, and delivering compliant proposals


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