Patient Accounts Supervisor

2 days ago

Essex Junction, Vermont, United States Community Health Centers of Burlington Full time
Job Title: Patient Accounts Supervisor

We are seeking a highly skilled Patient Accounts Supervisor to join our team at Community Health Centers of Burlington. As a key member of our revenue cycle team, you will be responsible for overseeing the complete revenue cycle for assigned categories, ensuring that days in accounts receivable stay within set guidelines.

Key Responsibilities:
  • First line support for Accounts Receivable Department
  • Ensure all day-to-day operations of the department are in order
  • Oversee Patient Accounts employees to ensure adherence to quality standards, deadlines, and procedures
  • Provide guidance and/or assistance in handling difficult or complex problems
  • Research issues and elevate them to the Director when warranted
  • Reconcile month-end for all practice locations balancing bank/EFT deposits to payments posted in the practice management system
  • Review claim and coding, communicating any issues that need correcting in the practice management system
  • Communicate with practice managers regarding front-line staff errors or training needed to ensure most accurate patient and insurance information is received for claiming
  • Perform Q/A reviews monthly for PAR positions to ensure compliance with policies, procedures, and protocols
Requirements:
  • High school diploma required
  • Minimum 3 years' experience with third-party insurance billing
  • Familiarity/experience with dental terminology a plus
  • Knowledge of collections and/or third-party claim follow-up
  • Knowledge of third-party insurance regulations
  • Knowledge of CPT and ICD10
  • Ability to use basic reasoning and logic to understand and fix accounts
  • Ability to post transactions into a practice management system in a timely manner, including charges, payments, adjustments, and refunds
  • Ability to understand and run accounts receivable reports to ensure timely payments
  • Ability to work independently with minimum supervision
  • Ability to maintain a pleasant manner, work under pressure, and work with fellow staff members in a positive, cooperative manner
  • Ability to maintain flexibility under changing processes and procedures
  • Willingness to work effectively with a variety of ethnic/socioeconomic groups and individuals
  • Ability to recognize when issues need to be elevated to the next level
  • Ability to prioritize multiple tasks and deliverables to ensure deadlines are met
What We Offer:

As a Patient Accounts Supervisor at Community Health Centers of Burlington, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about providing high-quality healthcare to our patients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

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