Patient Care Specialist

4 weeks ago


Seattle, Washington, United States Seattle Children's Full time
About the Role

We are seeking a skilled and compassionate Patient Watch Specialist to join our team at Seattle Children's. As a key member of our care team, you will provide supervision, coaching, and support to patients and families, working in a fast-paced and dynamic environment.

Key Responsibilities
  • Provide interventions to maintain the safety of patients with mental and behavioral health challenges in various settings.
  • Work with patients experiencing a range of behavioral and physical symptoms related to mental illness.
  • Collaborate with patients, families, and healthcare teams to develop and implement individualized care plans.
  • Participate in ongoing education and training to enhance skills and knowledge in areas such as verbal de-escalation and non-violent crisis intervention.
Requirements
  • High school diploma or equivalent experience.
  • At least one year of related experience in customer service and/or caring for and maintaining the safety of children.
  • Basic Life Support (BLS) certification on hire.
  • Safety Care certification (internal training) required within 3 months of hire and annually thereafter.
Preferred Qualifications
  • Training in verbal de-escalation and/or non-violent crisis intervention.
  • Experience working with children or adolescents.
  • Experience working in inpatient behavioral health settings.
  • American Sign Language Skills.
  • Training in Mental Health First Aid.
Compensation and Benefits

We offer a competitive compensation package, including a salary range of $21.94 - $32.90 per hour, as well as a comprehensive benefits package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.

About Seattle Children's

Seattle Children's is a Magnet designated institution and a top-ranked pediatric hospital in the country. We are committed to delivering superior patient care, advancing new discoveries and treatments through pediatric research, and serving as the pediatric and adolescent academic medical center for Washington, Alaska, Montana, and Idaho.

Our Commitment to Diversity

We are an equal opportunity workplace and affirmative action employer, dedicated to recruiting, employing, training, compensating, and promoting without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.



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