IT Support Specialist

2 weeks ago


Dubuque, Iowa, United States Access Dubuque Full time
Job Title: IT Support Technician

Infrastructure Technology Solutions is a provider of IT solutions for businesses and K-12 schools. We specialize in cloud-hosted solutions, helpdesk management, physical security and surveillance, network design, installation, and security.

We are seeking an experienced IT Support Technician to deliver outstanding technical customer service. The position is responsible for remote and onsite break/fix and project support for customers.

The ideal candidate will have three or more years of relevant work experience with a knowledge of Windows Desktop, Windows Server, general network support, and mobile device support, or an AA degree in a related field.

The successful candidate will have excellent written and verbal communication skills, be able to take initiative on assigned projects to meet and exceed customer expectations, and have Microsoft and A+ certifications as a plus.

This is an onsite, full-time hourly position that offers competitive pay and an excellent career growth opportunity. Our comprehensive benefit package includes flexible paid time off, excellent health insurance, paid holidays, paid maternity/paternity leave, dental insurance, vision insurance, 401K plan with match and profit sharing, employee assistance program, company-paid life insurance, and a casual work environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pre-employment drug screen and background check required.

For more information, please visit our website.



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