IT Senior Manager Order to Cash B2B Applications

2 weeks ago

Berkeley Heights, New Jersey, United States L'Oréal Full time

Job Title: Senior Manager Order to Cash B2B Applications IT

Division: Corporate IT

Location: Berkeley Heights, NJ

Reports To: Director Customer Care and Digital Projects North America

Company Overview:

L'Oréal is a century-old company dedicated to the beauty industry. Our goal is to provide high-quality, effective, and safe beauty products to meet the diverse needs and desires of individuals worldwide.

Job Summary:

The Senior Manager Order to Cash B2B Applications IT will support the day-to-day operations of B2B supply chain systems, involving processes in Customer Care and Digital areas. This role is responsible for performing research, analysis, design, and architecture in support of strategic projects.

Key Responsibilities:

  • Logistics execution (SAP SD and WM)
  • In-depth knowledge of SAP logistics module, Sales and Distribution (SD, WM, MM) environment, and additional experience in SAP customer activity repository (CAR) promotional pricing and Point-of-sale data transfer module is preferred.
  • Manage SAP Sales and Distribution processes (order processing, pricing, billing, customer return, etc.) by conducting meetings with Business users to determine their process requirements in the areas of Supply chain and integration with processes such as e-commerce, Omni channel, and remote order entry.
  • Manage resource assignments and priorities. Work with other functional managers to coordinate assignments/projects and other deliverables.
  • Ensure Core IT policies, procedures, and guidelines are adhered to while designing IT Solutions to add value to business.
  • Building and maintaining relationships with business users, BRMs, IT colleagues, and external resources to foster teamwork and enable effective application delivery.
  • Use of application delivery tools and methods to document business requirements, analyze existing and/or new applications, propose potential solutions for effective business cases, and execute selected technology solutions.
  • Use Reporting tools (Business Intelligence tools) to analyze supply chain reporting.

Requirements:

  • Minimum of years of experience required.
  • Functional knowledge of Order to Cash processes with concentration in Sales and Distribution area.
  • Strong MS Office skills (MS Outlook, Excel, Word, PowerPoint).
  • Strong organizational skills with the ability to prioritize, multitask, and work independently.
  • Strong analytical skills and attention to detail.
  • Ability to work in a team environment, interface with multiple teams (or individuals), and manage change.
  • Ability to manage business users independently, be self-motivated, proactive, and a team player.
  • Ability to embrace new technologies in a constant evolving environment is a must.
  • Minimal travel is required.

What We Offer:

  • Competitive Benefit Package (Medical, Dental, Vision, K, Pension Plan).
  • Hybrid Work Policy (Days in Office, Days Work from Home).
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More).
  • Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance).
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More).
  • Employee Resource Groups (Think Tanks and Innovation Squads).
  • Access to Mental Health & Wellness Programs.

Equal Opportunity Employer: L'Oréal is an equal opportunity employer and takes pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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