Client Services Associate

1 week ago


Fort Lauderdale, Florida, United States Ascendo Resources Full time
Client Services Associate

Ascendo Resources is seeking a highly skilled Client Services Associate to join our team. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with clients, addressing their inquiries promptly, and providing timely and accurate responses via phone, email, or other communication channels.

Key Responsibilities:
  • Build and maintain strong relationships with clients by understanding their needs and addressing inquiries promptly.
  • Provide timely and accurate responses to client inquiries via phone, email, or other communication channels.
  • Assist in onboarding new clients, ensuring a smooth transition and proper implementation of our products or services.
  • Collaborate with internal teams to address client needs, communicate feedback, and coordinate solutions.
  • Maintain accurate and up-to-date client records, activity logs, and documentation of client interactions.
Requirements:
  • Bachelor's degree in business administration, marketing, or a related field.
  • Previous experience in a client-facing role, such as client services, account management, or customer support.
  • Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients.
  • Strong problem-solving and analytical abilities, with a proactive and solution-oriented mindset.
  • Exceptional organizational skills, with the ability to manage multiple priorities and meet deadlines.

Ascendo Resources is a certified minority-owned staffing firm, and we welcome and celebrate diversity. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or any other characteristic protected by federal, state, or local law.



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