Insurance Claims Assistant
4 weeks ago
About the Role
At State Farm Insurance, we're seeking a skilled Insurance Claims Assistant to join our team. This is a rewarding opportunity for those who are passionate about delivering exceptional customer service and have a keen interest in insurance products.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes.
- Provide accurate and timely information regarding insurance products and services.
- Process policy applications, renewals, and cancellations.
- Handle billing and payment inquiries.
- Resolve customer issues and complaints in a professional and efficient manner.
- Collaborate with team members to ensure customer satisfaction.
- Maintain accurate customer records and update information as needed.
- Follow company policies and procedures to ensure compliance with insurance regulations.
Requirements:
- A minimum of [insert relevant experience] years of experience in a similar role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Strong analytical and organizational skills.
Salary and Benefits:$50,000 - $65,000 per year, depending on experience. Comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
What We Offer:We offer a dynamic and supportive work environment, where you'll have the opportunity to develop your skills and advance your career. Our team is dedicated to providing exceptional customer service, and we're looking for someone who shares our passion and commitment to excellence.
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