Insurance Client Support Specialist

4 days ago


San Diego, California, United States Daiju Yoshino- Farmers Insurance Agency Full time

We are looking for a highly motivated and experienced Commercial Insurance Customer Service Representative to join our team at Daiju Yoshino- Farmers Insurance Agency. In this role, you will be responsible for providing exceptional service to our clients, supporting various aspects of the commercial insurance process.


Job Description
Key Responsibilities:
  1. Customer Service: Provide excellent customer service to commercial insurance clients, addressing inquiries and resolving issues promptly.
  2. Claims Assistance: Assist clients with claims processing, ensuring all necessary documentation is collected and submitted efficiently.
  3. Audits and Renewals: Support the audit process by gathering and reviewing necessary documents and ensure accurate reporting. Assist with the preparation and submission of renewal documents.

Requirements

To succeed in this role, you must have a minimum of 3 years of experience in commercial insurance and possess strong knowledge of commercial insurance products, policies, and procedures.

You should also have experience in claims assistance, audits, renewals, and invoicing, as well as excellent communication and interpersonal skills.



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