Clinical Operations Director
2 hours ago
The University of Maryland Medical System seeks a seasoned healthcare professional to fill the role of Director of Clinical Operations, Nursing. This position is responsible for overseeing the daily operations, strategic planning, and quality assurance of all clinical departments within the hospital.
Key Responsibilities- Technology and Innovation: Stay current with advancements in medical technology and healthcare practices to incorporate innovations in clinical care. Lead the implementation of new clinical systems or technologies, such as creating standard work, policies and procedures, and monitoring performance in collaboration with clinical directors and managers on initiatives such as:
- Implementation of new nurse call bell systems
- Implementation of remote monitoring
- Implementation of virtual nursing
- Maximizing functionality and utilization of scheduling and time keeping systems
- Managing the clinical components of unit moves
- Leadership and Strategy: Develop and implement strategies to improve the efficiency, quality, and profitability of clinical services. Provide leadership and direction to clinical managers ensuring alignment with the hospital's mission and goals. Strategic partnership with hospitals operations to achieve clinical outcomes including patient experience. Strategic partnership with Clinical Practice and Professional Development on the logistics of implementing new training and education. Collaborate with senior leadership to develop long-term clinical operations plans.
- Operational Management: Ensure smooth coordination between clinical services and other departments including hospital operations departments. Optimize workflow processes to enhance patient care.
- Quality Assurance and Compliance: Ensure all clinical operations adhere to federal, state and local healthcare regulations, including Joint Commission standards. Strategic partnership on the development and implementation of quality improvement initiatives to enhance patient care and clinical outcomes.
A Master's degree in nursing, healthcare administration or a related field is required. At least 5 years of progressive leadership experience in a hospital or clinical setting is also required. Strong understanding of hospital operations, clinical workflows, and healthcare regulations is essential. Proven record of leading operational improvements is a must.
Knowledge, skills, and abilities required include:
- Knowledge of healthcare regulations
- Understanding of clinical processes, patient care standards and medical terminology
- Awareness of quality assurance practices, patient safety initiatives and performance metrics
- Strong leadership and management skills to motivate and guide clinical teams
- Ability to identify issues and implement effective solutions
- Proficient in analyzing data to drive clinical improvements and operational efficiency
- Skilled in managing multiple projects, timelines and resources
- Ability to build relationships with staff, patients and other stakeholders
Additional skills required include the ability to manage and resolve conflicts effectively.
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