Operations Director

2 days ago


Baltimore, Maryland, United States Levy Full time

Job Title: Assistant Director, Operations

About the Role:

We are seeking an experienced Assistant Director of Operations to join our team at Levy. As a key member of our operations team, you will be responsible for providing primary support to ensure ideal workflow and exceptional service.

Key Responsibilities:

  • Establish and Review Standards: Establish and review standards and work procedures for all staff in accordance with established policies and practices of the facility.
  • Direct Safety and Sanitation Programs: Direct and conduct safety, sanitation, and maintenance programs; while maintaining excellent relationships with clients and customers.
  • Client and Customer Satisfaction: Assist to ensure client, customer satisfaction and efficient cost-effective management.
  • Promote Professional Growth: Promote the professional growth and development of all associates.
  • Coordinate Subordinate Tasks: Coordinate the tasks of the subordinate Supervisory and Management team via regular communication.
  • Perform Other Duties: Perform other duties as assigned.

Requirements:

  • Education: Bachelor's degree preferred, Associate's degree required; or equivalent and relevant experience.
  • Experience: At least 1-3 years of experience, preferred.
  • Skills: Strong work ethic, intense drive and initiative for quality and customer service. Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required.
  • Communication: Able to communicate effectively with management team, guests, and team members.
  • Software Skills: Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook, preferred.

About Levy:

Levy is a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. We leverage unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.

Benefits:

  • Instapay (early access to your wages) and high-interest savings both through the EVEN app.
  • Associate Shopping Program.
  • Health and Wellness Program.
  • Discount Marketplace.
  • Employee Assistance Program.


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