HVAC Service Technician

24 hours ago

Richmond, Indiana, United States Ace Hardware Home Services Full time
About the Role

We are seeking a skilled HVAC Service Technician to join our team at Ace Hardware Home Services. As a key member of our service department, you will be responsible for providing exceptional customer experiences through efficient and accurate service and effective communication.

Key Responsibilities
  • Maintain, diagnose, troubleshoot, and repair all residential equipment, including traditional forced-air systems, steam, and hot water-based systems, oil, high velocity, ductless, and more.
  • Utilize specialized diagnostic tools to balance and solve traditional airflow, fuel, refrigerant, and electrical challenges presented in residential equipment.
  • Maintain required truck inventory necessary to complete all flat-rate repairs.
  • Educate and inform customers of improvements to the comfort, efficiency, or safety of their homes.
  • Assist in the development of junior service technicians.
  • Follow all AHHS systems and administrative details as they relate to the service department.
Requirements
  • 3+ years of HVAC service experience preferred.
  • EPA Universal Certification preferred.
  • Strong knowledge of HVAC industry best practices and building codes.
  • Proficient in all aspects of HVAC function.
  • Must have a valid driver's license.
Why Work with Us

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:

  • Incentive/Commission/Bonus opportunities (Based on role / grade level).
  • 401(k) retirement savings plan with matching company contributions, eligible on your first day
  • Comprehensive health coverage (medical, dental, vision, company-paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Warehouse Merchandise Discount
  • Paid time off & paid holidays (depending on role and month of hire).
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service, and others).
  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare, and elder care support.

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