Customer Service Representative

1 day ago


Las Vegas, Nevada, United States Fetch A Tech Full time
Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Fetch A Tech. As a key member of our team, you will be responsible for providing top-notch service to our clients, resolving issues efficiently, and exceeding customer satisfaction expectations.Responsibilities:
  • Provide exceptional customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the service team to ensure seamless customer experiences
  • Meet or exceed customer satisfaction targets and quality standards
  • Stay up-to-date with product knowledge and technical skills to provide accurate information and solutions
Requirements:
  • 1+ years of customer service experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong product knowledge and technical skills
  • Proficiency in Microsoft Office and other relevant software
Benefits:
  • Competitive hourly rate ($15-20/hour)
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) pension plan with employer match
  • 25K life insurance at no cost to you
  • Company-sponsored events and team-building activities
About Fetch A Tech:

We're a leading provider of plumbing and HVAC services in Las Vegas and surrounding areas. Our mission is to deliver exceptional customer experiences and provide top-notch services to our clients. We're committed to diversity and inclusion in the workplace and strive to create a positive and supportive work environment.



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