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Customer Service Representative

2 months ago

Las Vegas, Nevada, United States Professional Answering Service, LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Professional Answering Service, LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Provide accurate and helpful information to customers
  • Work effectively in a fast-paced call center environment
  • Meet or exceed performance metrics and quality standards
Requirements
  • High school diploma or equivalent required
  • One year of customer service experience preferred
  • Knowledge of computer software and hardware, including Microsoft Windows and Word
  • Ability to type at least 35 words per minute
  • Excellent communication and interpersonal skills
Benefits
  • Competitive hourly rate
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Flexible scheduling
Work Environment

The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service. The ideal candidate will be able to work effectively in a team environment and adapt to changing priorities and deadlines.

We offer a friendly and professional work environment, along with a range of benefits to support your career and well-being. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.