Customer Service Experience Expert
3 weeks ago
Estimated Salary: $45,000 - $60,000 per year
About the Role:E-Zen Comp is seeking a highly skilled Customer Service Experience Expert to join our team in South Charleston, WV. As a key member of our customer-facing team, you will be responsible for providing exceptional service to customers via phone, promoting products and services, and ensuring a positive experience at every interaction.
Key Responsibilities:- Promote and sell products and services to existing and new customers.
- Provide an excellent customer experience through active listening, empathy, and problem-solving skills.
- Negotiate and complete save/service order requests from customers.
- Work with customers patiently, tactfully, and efficiently to resolve issues and meet their needs.
- Outstanding customer service skills with excellent communication, interpersonal, analytical, and problem-solving abilities.
- Basic math skills, data entry skills, and sales aptitude.
- Understanding of hardware (peripherals) with moderate-to-high level software and hardware troubleshooting skills.
- Ability to multitask in a fast-paced environment.
- Previous customer service experience in a high-volume environment.
- 2+ years of call center experience or equivalent required.
- 1 yr contact center and 1 yr retention experience preferred.
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Customer Service Expert
3 weeks ago
Charleston, West Virginia, United States Circle K Full timeJob Description: We are seeking a Customer Service Expert to join our team at Circle K. As a Customer Service Expert, you will be responsible for providing exceptional customer service and ensuring that all customers have a positive experience in our store.Key Responsibilities:Respond to customer inquiries and resolve any issues promptly and...
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Customer Service Expert
3 weeks ago
Charleston, West Virginia, United States Lotus Technology Group Full timeJob Title: Customer Service ExpertLocation: South Charleston, WVWe are seeking a highly skilled Customer Service Expert to join our team at Lotus Technology Group. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat.Key...
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Customer Service and Equipment Expert
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Charleston, West Virginia, United States Thoroughbred Express Full timeCustomer Service and Equipment ExpertAbout Our TeamWe are a team of dedicated professionals at Thoroughbred Express, passionate about delivering exceptional customer experiences and maintaining the highest standards of quality in our automated car wash services. We are seeking a skilled and customer-focused Customer Service and Equipment Expert to join our...
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Customer Dining Experience Expert
7 days ago
Charleston, West Virginia, United States Bob Evans Full timeAbout Us: At Bob Evans, we are committed to providing our guests with an exceptional dining experience. Our team members are dedicated to delivering outstanding service and quality food in a welcoming and comfortable atmosphere. Job Description: As a Customer Dining Experience Expert at Bob Evans, you will play a critical role in creating memorable dining...
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U-Haul Customer Experience Expert
3 weeks ago
Charleston, West Virginia, United States U-Haul Full timeWhy Join U-Haul? At U-Haul, we're passionate about providing exceptional customer service and making a positive impact in our communities. As a valued member of our team, you'll have the opportunity to work with a dynamic and supportive group of individuals who share your commitment to excellence. Plus, with our comprehensive training programs and...
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Charleston, West Virginia, United States Big Lots Full timeCompany Overview">At Big Lots, we're committed to creating a positive and inclusive workplace culture that values diversity, equity, and inclusion.Job Summary:">We're seeking a skilled Front End Associate and Customer Experience Expert to join our team and deliver exceptional customer service and support sales floor operations.Key...
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Customer Experience Expert
3 weeks ago
Charleston, West Virginia, United States Anthropologie Full timeRole OverviewA Sales Associate plays a key role in delivering exceptional customer experiences, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesEngage with customers through genuine conversations and personalized interactionsMaintain a well-organized and visually appealing sales floorUtilize technology to streamline...
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Dining Experience Expert
3 weeks ago
Charleston, West Virginia, United States Infinity Hotels Full timeInfinity Hotels is a renowned hospitality provider seeking a skilled Dining Experience Expert to join our team. As a valued member of our staff, you will be responsible for delivering exceptional customer service to our guests, taking orders, serving food and beverages, and ensuring a clean and comfortable dining environment.About the RoleThe ideal candidate...
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Customer Service Expert
6 days ago
Charleston, West Virginia, United States Aaron's Full timeWe are seeking a highly motivated Sales Associate to join our team at Aaron's.About the JobIn this role, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive and welcoming sales floor environment.Key ResponsibilitiesAssisting with merchandising, including cleaning, organizing, and...
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Customer Service Sales Expert
3 weeks ago
Charleston, West Virginia, United States BuzzClan LLC Full timeJob SummaryThe Sales and Support Specialist will be responsible for delivering exceptional customer experiences via phone. This role combines elements of sales and customer service, requiring strong problem-solving skills to turn any situation into a positive outcome.Key Responsibilities:Promote and save products and servicesProvide an excellent customer...
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Automotive Service Expert
5 days ago
Charleston, West Virginia, United States Hendrick Automotive Group Full timeAbout the RoleThe Hendrick Automotive Group is seeking an experienced Automotive Service Expert to join our team. As a Service Advisor, you will play a vital role in ensuring customer satisfaction and loyalty.Key Responsibilities:Assess customer vehicle needs and provide recommendations for repair or maintenance services.Collaborate with technicians to...
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Customer Service Representative
3 weeks ago
Charleston, West Virginia, United States PetSmart Full timeAs a Customer Service Representative at PetSmart, you'll be the face of our brand, delivering exceptional customer experiences and ensuring that our customers leave the store happy and satisfied.Responsibilities:Provide expert advice to customers on pet care products and services.Process transactions accurately and efficiently.Maintain a clean and safe store...
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Volvo Service Expert
3 weeks ago
Charleston, West Virginia, United States Hendrick Automotive Group Full timeJob Title: Volvo Service ExpertEstimated Salary: $65,000 - $85,000 per year.Job Description:We are seeking a highly experienced Volvo Service Expert to join our team at Hendrick Automotive Group. The successful candidate will be responsible for providing exceptional service and repair solutions to customers who own or lease Volvo vehicles.Key...
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Service Delivery Expert
6 days ago
Charleston, West Virginia, United States Massage Envy Full timeWelcome to Our Team: We're seeking a skilled Service Delivery Expert to join our dynamic team at Massage Envy West Ashley.Salary: $14.00+ per hourJob Responsibilities: Deliver exceptional customer experiences, grow and retain a client base, and support clinic flow by greeting clients and addressing questions.Our Culture: Trained leadership, award programs,...
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Retail Deli Customer Service Expert
4 weeks ago
Charleston, West Virginia, United States The Spinx Company, LLC Full timeDelivering Excellent Customer ServiceThe Spinx Company, LLC values its customers and strives to deliver an exceptional shopping experience. As a Deli Customer Service Rep, you will play a critical role in achieving this goal by providing personalized service, addressing customer inquiries, and resolving any issues promptly.To be successful in this role, you...
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Customer Service Representative
3 weeks ago
Charleston, West Virginia, United States SpeeDee Oil Change and Auto Service Full timeAt SpeeDee Oil Change and Auto Service, we are committed to providing excellent customer service. As a Customer Service Representative, you will play a crucial role in building strong relationships with our customers. Your primary responsibilities will include greeting customers professionally, inviting them to explore preventative maintenance services, and...
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Service Lube Expert
4 weeks ago
Charleston, West Virginia, United States Hendrick Automotive Group Full timeAbout the Role:We are seeking a highly skilled Service Lube Expert to join our team at Hendrick Automotive Group. In this role, you will be responsible for performing express lube duties on vehicles, including lubricating joints and checking fluid levels. The ideal candidate will have a strong background in automotive repair and maintenance, with excellent...
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Customer Service Representative
3 weeks ago
Charleston, West Virginia, United States Stroud Discount Window And Door Sup Full timeAbout the CompanyStroud Discount Window And Door Supply is a leading supplier of windows and doors in the North Charleston area. Our company values customer satisfaction, quality products, and exceptional customer service.Job DescriptionWe are looking for a skilled and enthusiastic Counter Sales associate to join our team at Stroud Discount Window And Door...
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Customer Service Team Lead Expert
4 days ago
Charleston, West Virginia, United States Coforge Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Coforge. The ideal candidate will have a proven track record of success in contact center performance and possess excellent leadership skills.The Customer Service Team Lead will be responsible for supporting, coaching, developing, and supervising a...
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Charleston, West Virginia, United States Loves Travel Stops & Country Store Full timeJob OverviewWe are seeking a skilled Restaurant Cashier and Food Service Expert to join our team at Love's Travel Stops & Country Stores.This role plays a crucial part in delivering exceptional customer service by providing efficient and friendly service in a fast-paced environment. As a Restaurant Cashier and Food Service Expert, you will be responsible for...