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Client Relations Specialist

2 months ago

Clarksville, Tennessee, United States Valvoline Instant Oil Change Full time

**Client Relations Specialist**

**Position Overview**

**Driven by Excellence**

At Valvoline Instant Oil Change, we prioritize our team members and customers alike. Our commitment to safety and service excellence is evident in our daily operations. We have implemented enhanced safety protocols to ensure the well-being of our staff and patrons, creating a welcoming environment for all.

Whether you seek a flexible part-time role or a full-time career with significant growth opportunities, Valvoline Instant Oil Change offers a supportive atmosphere. Our renowned training programs and core values are designed to help you achieve your professional goals.

**Key Responsibilities**

As a Client Relations Specialist, you will be the first point of contact for our customers, making a lasting impression. Your role is vital in fostering customer loyalty through your expertise in our services and products. Regardless of your background, our comprehensive training will equip you with the skills necessary to excel in customer interactions and service delivery.

- Greet each customer warmly, creating a positive initial experience

- Present service options and additional offerings based on industry standards

- Cultivate trust and encourage repeat business

- Assess customer needs efficiently and effectively

- Provide hands-on support as needed

- Acquire in-depth knowledge of our products and services

**Qualifications for Success**

- Strong interpersonal and verbal communication skills

- Enjoyment in face-to-face customer interactions

- A friendly demeanor and a collaborative spirit

- A desire to learn and develop professionally

- Ability to lift up to 50 pounds occasionally

- Full mobility and capability to work with hands above head

- Ability to stand for extended periods and navigate stairs

**Employee Benefits**

- Competitive compensation and adaptable work schedules

- Comprehensive on-the-job training

- Bi-weekly pay structure

- Provision of uniforms and necessary tools

- Commitment to internal promotions

- No late-night shifts

- Paid time off and holiday benefits

- Medical, dental, vision, and 401(k) savings plans available

**Note:** Valvoline Instant Oil Change is an Equal Opportunity Employer, welcoming applications from all qualified individuals. We ensure that our recruitment process is accessible to everyone, providing reasonable accommodations for applicants with disabilities as needed.

**Application Process**

To apply for this position, please follow the application instructions provided on our corporate careers page. We look forward to your application.