Customer Service Ambassador
5 days ago
About Circle K Stores, Inc.
We are a leading convenience store chain with a strong presence in the market. Our goal is to provide excellent customer service and a wide range of products to our customers.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving customer complaints in a professional and courteous manner.
Key Responsibilities
- Provide excellent customer service to all customers, ensuring a positive and welcoming experience
- Respond to customer inquiries and resolve customer complaints in a timely and professional manner
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals
- Maintain a clean and organized store environment, adhering to company standards
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to work a flexible schedule, including evenings and weekends
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