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Strategic Leader for Student Experience and Retention

2 months ago

Salt Lake, Utah, United States Ensign College Full time
Job Summary

The Vice President of Student Experience and Retention is a key leadership position at Ensign College, responsible for providing strategic direction and oversight of student services to enhance enrollment, retention, and overall student experience.

Key Responsibilities
  • Strategic Leadership
    • Develop and implement comprehensive strategies to improve student enrollment, retention, engagement, and satisfaction.
    • Lead the development and refinement of data-driven retention strategies, including tracking student success indicators and addressing barriers to student progression.
    • Champion initiatives to enhance the overall student experience, focusing on academic and non-academic aspects of student life.
    • Collaborate with cross-functional teams to identify, design, and implement new programs or services that address the evolving needs of a diverse student body.
  • Risk and Compliance Management
    • Oversee the Director of Risk Management to ensure compliance with safety protocols, legal requirements, and institutional policies.
    • Provide leadership to the Chief of Compliance to ensure adherence to state, federal, and accreditation standards.
    • Regularly review, develop, and update policies and procedures to support student success, wellness, and compliance.
  • Collaboration and Campus Leadership
    • Serve as a primary leader in student-related councils, committees, and working groups to develop policies and initiatives aimed at improving the student experience.
    • Collaborate with the President's Executive Council on strategic initiatives, particularly in areas that impact student retention and the overall student journey.
  • Community and Donor Relations
    • Work with Philanthropies to support donor relations, ensuring that student needs and priorities are reflected in philanthropic efforts tied to scholarships, financial aid, and retention initiatives.
    Requirements
    • Master's degree required, Doctoral degree preferred in Education, Higher Education Administration, or a related field.
    • Minimum of 10 years of progressive leadership experience in student affairs, retention, or a related field.
    • Demonstrated experience developing and implementing strategies to improve student retention, engagement, and success.
    • Proven ability to manage and lead a diverse portfolio of student services in a higher education setting.
    • Strong understanding of compliance and risk management as it pertains to student services and institutional policies.
    • Extensive experience supervising staff and managing large teams in a dynamic, fast-paced environment.
    Skills and Abilities
    • Strong leadership and organizational skills with the ability to oversee a broad range of student services and retention-focused initiatives.
    • Ability to collaborate across departments and build partnerships that enhance student retention and success.
    • Data-driven and strategic mindset with the ability to analyze and interpret student data to inform decision-making and improve retention strategies.
    • Excellent communication skills, with the ability to work effectively with senior leadership, staff, faculty, students, and external stakeholders.
    • Adept at managing change and fostering innovation in a dynamic environment.