Operations Manager

17 hours ago


Wichita, Kansas, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional healthcare services to our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a high-performing store team to achieve sales and operational goals.
  • Supervise and direct the activities of store crew members, ensuring excellent customer service and a positive store environment.
  • Support the Store Manager in implementing company policies and procedures, and drive operational excellence through process improvement initiatives.
  • Manage sales and inventory, ensuring accurate forecasting and ordering to meet customer demand.
  • Develop and implement employee training programs to enhance skills and knowledge, driving employee engagement and retention.
  • Collaborate with the Store Manager to develop and implement customer service strategies, driving loyalty and retention.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
What We Offer:
  • A competitive salary range of $17.00 - $28.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision benefits.
  • A 401(k) retirement savings plan and an Employee Stock Purchase Plan.
  • A fully-paid term life insurance plan and short-term and long-term disability benefits.
  • Well-being programs, education assistance, and free development courses.
  • A CVS store discount and discount programs with participating partners.
  • Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.

CVS Health is an equal opportunity employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.


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