Restaurant Operations Manager

1 week ago


Wichita, Kansas, United States Long John Silver's Full time
Job Title: Area Supervisor

Join our team as an Area Supervisor at Long John Silver's, where you will be responsible for overseeing the operations of multiple restaurants in the Alburquerque, NM and Santa Fe, NM area. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence across our restaurants.

Key Responsibilities:
  • Lead and develop a team of Restaurant General Managers, Assistant Managers, and Shift Managers to achieve sales growth and customer satisfaction targets.
  • Develop and implement operational strategies to improve restaurant performance, including menu engineering, labor management, and inventory control.
  • Conduct regular restaurant visits to monitor performance, provide coaching and feedback, and identify areas for improvement.
  • Collaborate with the Director of Operations to develop and implement company-wide initiatives to drive sales growth and customer satisfaction.
  • Manage budgets and resources to ensure optimal restaurant performance and profitability.
Requirements:
  • Minimum of 5 years of experience as a proven Area/Multi-unit Supervisor in Quick Service or Fast Casual Restaurants.
  • Bachelor's Degree is a plus.
  • Strong leadership and communication skills, with the ability to influence and build trust with varying styles and personalities.
  • Proven ability to drive results through influence and shoulder-to-shoulder coaching around success routines and brand standards.
  • Comfortable working with Microsoft Office and other technology platforms.
Physical Demands/Working Conditions:

The employee is regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell. The employee is frequently required to handle, feel and reach with hands and arms. The employee is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this role include peripheral vision and the ability to adjust focus. The employee is occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.



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