Service Excellence Supervisor

5 days ago


Bristol, New Hampshire, United States Rite Aid Full time
In the esteemed position of Lead Service Associate at Rite Aid, you will be responsible for leading by example and driving sales through exceptional customer service. Your key duties will include:

* Supervising store associates and providing coaching and feedback as needed
* Maintaining high levels of customer satisfaction through proactive assistance and resolution of issues
* Collaborating with other departments to achieve business objectives and improve store performance
* Ensuring compliance with company policies and procedures, including safety and security protocols
* Participating in training programs to enhance knowledge and skills

About Rite Aid:
Rite Aid is a dynamic and patient-centric pharmacy chain committed to improving the health and wellness of our communities. With a rich history dating back to 1962, we have evolved into a comprehensive healthcare services provider offering an array of products and services beyond traditional pharmacy offerings. Our goal is to deliver personalized care and attention to each customer, making us the trusted choice for health and wellness solutions.

Job Requirements:
* High school diploma or equivalent required; associate's degree preferred
* At least one year of experience in retail, food service, or customer service, preferably in a leadership role

Benefits Package:
* Salary: $52,000 - $72,000 per year (depending on location)
* Comprehensive health insurance plans, including medical, dental, and vision coverage
* Generous paid time off and 401K matching program
* Opportunities for career growth and professional development

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