Case Manager

1 month ago

Spokane, Washington, United States Catholic Charities Eastern Washington Full time
Job Title: Case Manager - Supportive Housing Coordinator

Catholic Charities Eastern Washington is seeking a skilled Case Manager - Supportive Housing Coordinator to join our team. In this role, you will provide supportive housing care coordinator services for households, either at a Catholic Charities Eastern Washington (CCEW) Permanent Supportive Housing (PSH) building, discharging from Eastern State Hospital (ESH), or through another Supportive Housing project.

Key Responsibilities:
  • Provide supportive housing care coordinator services for households, including conducting intakes, developing client-centered individualized service plans, and completing ALTSA Housing Voucher packets.
  • Act as a care coordinator for all parties involved in the treatment team, including participating with the hospital inpatient teams in treatment and discharge planning.
  • Support chronically homeless households in applying for Supportive Housing services through Amerigroup.
  • Develop person-centered individualized integration plans and goals and interventions that support said plan.
  • Assist households with finding housing in the community that meets their desired specifications.
  • Provide Supportive Housing services according to professional ethical conduct guidelines.
  • Act as landlord liaison during housing search, facilitating background check screenings, application submissions, appeals when necessary, and inspection and lease signing appointments.
  • Coordinate with landlords and internal and external treatment teams during clients' tenancy to assure that tenancy issues are addressed pro-actively.
  • Link recipients with primary care services and health homes; substance abuse treatment providers, vocational, education, employment, volunteer and social supports.
  • Provide assistance in independent living skill-building, including financial and life-skills coaching.
  • Practice timely and complete timecard and file documentation management per program requirements.
  • Provide information and referrals and link consumers with community resources as needed.
  • Follow all PSH fidelity model standards of care for all clients.
  • Provide outreach services as required.
  • Use appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
  • As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
  • Other duties as assigned.
  • Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
  • Perform as a team member to assure that productivity outcome measures are achieved.
  • Perform related functions necessary to support the mission and core values of Catholic Charities.

Requirements:

  • BA in Psychology, or Social Work, or equivalent from an accredited academic institution.
  • Preference given to individuals with lived experiences with chemical dependency or mental health disorders.
  • Knowledge of community services and a minimum of two years experience in the direct treatment of mentally ill persons.
  • Experience working with issues of mental health and poverty required.
  • Valid Driver's License and ability to drive for work use.
  • Must successfully pass the background check applicable to position.

Work Environment:

  • Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.
  • Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
  • Potential for exposure to illicit drugs and air-borne contaminants (proper PPE provided).

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