Dispensary Associate

2 days ago


Ellicott City, Maryland, United States Ascend Wellness Holdings Full time
Job Summary

We are seeking a highly skilled and customer-focused Dispensary Associate to join our team at Ascend Wellness Holdings. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing informed product recommendations, and maintaining a high level of operational integrity and compliance throughout the store.

Key Responsibilities
  • Guide customers through the cannabis purchasing experience, offering advice and knowledge as needed or requested
  • Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
  • Promote a positive, customer-service oriented work environment that is compliant with established policies and procedures
  • Continuously develop product knowledge to offer customers the most up-to-date information and advice
  • Accurately use and maintain the point of sale (POS) system in person and over the phone
  • Accurate cash handling, customer cart management, and ringing of customer transactions
  • Verify proper paperwork, documentation, and required identification for customers
Requirements
  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus
  • Positive attitude, team player and strong work ethic
About Us

Ascend Wellness Holdings is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in multiple states. We are committed to improving the quality of our patients' lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers' unique, individual needs.

We are an equal opportunity employer and celebrate the diversity of our team members. If you are a motivated and customer-focused individual who is passionate about the cannabis industry, we encourage you to apply for this exciting opportunity.


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