Front of House Operations Manager

1 week ago


Chicago, Illinois, United States Vaughan Hospitality Group Full time
Job Overview

The Front of House Operations Manager plays a pivotal role in delivering exceptional service and ensuring operational excellence at Vaughan Hospitality Group.

Company Overview:
Vaughan Hospitality Group (VHG, Inc.) is a prominent collection of bustling bars and dining establishments located in the Chicago area, known for its vibrant atmosphere and high-volume service.

Position Summary:
The Front of House Operations Manager is responsible for leading the front-of-house team to guarantee a guest-centric experience. This role requires a comprehensive understanding of restaurant dynamics, staff management, and adherence to quality standards.

Key Responsibilities:

  • Oversee all front-of-house operations during shifts, ensuring:
    • Exceptional guest relations
    • Effective supervision of FOH personnel
    • Optimal restaurant ambiance and setup
    • Adherence to established procedures
    • Consistent food, beverage, and service quality
  • Manage shift operations smoothly, addressing any unforeseen challenges or emergencies.
  • Maintain staff schedules, identifying shortages and participating in the hiring process.
  • Coordinate training programs for new staff and conduct performance evaluations.

Qualifications:

  • Minimum of 2 years of experience in the restaurant industry, with a focus on management or hospitality training.
  • Strong organizational skills and attention to detail.
  • Proven ability to manage multiple tasks in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • A positive and proactive attitude.

This role is essential in fostering a productive and enjoyable environment for both guests and staff, contributing to the overall success of Vaughan Hospitality Group.



  • Chicago, Illinois, United States 4 Star Restaurant Group Chicago HQ Full time

    Position OverviewWe are seeking a committed and enthusiastic individual to join our team as a Front of House Operations Manager. This role is essential in ensuring that our guests receive the highest quality service in a vibrant and engaging environment.Key Responsibilities:Deliver exceptional service to guests, maintaining the highest standards of...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Position OverviewCompass Group is seeking a dedicated Front of House Lead Supervisor to oversee our food service operations. This role is essential in ensuring that our service standards are upheld and that our guests receive exceptional experiences.Key ResponsibilitiesManage the daily operations of the front of house to guarantee top-notch service and...


  • Chicago, Illinois, United States Tao Group Hospitality Full time

    Job SummaryTao Group Hospitality is seeking a highly skilled and experienced Front of House Manager to oversee the daily operations of our venue. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and safe environment.Key ResponsibilitiesStaff Management: Recruit,...


  • Chicago, Illinois, United States Athenaeum Center for Thought & Culture Full time

    Job Opportunity at Athenaeum Center for Thought & CultureJob Title: Front of House RepresentativeLocation: Chicago, ILJob Type: Part-Time / ContractedAbout Us:The Athenaeum Center for Thought & Culture is a not-for-profit organization dedicated to promoting and supporting fine arts, cultural programming, and spiritual development for Catholics and the...


  • Chicago, Illinois, United States One Off Hospitality Full time

    For over two decades, One Off Hospitality has been at the forefront of creating and managing some of Chicago's most cherished dining establishments. Our team is composed of chefs, hospitality experts, managers, and innovators who are dedicated to treating our guests like family and our venues like home. REPORTS TO: GENERAL MANAGER FLSA: EXEMPT POSITION...


  • Chicago, Illinois, United States Front Full time

    About the RoleWe are seeking an experienced and dynamic Senior Commercial Counsel to join our legal team at Front. As a key member of our team, you will play a critical role in leading and managing complex commercial transactions, including B2B SaaS agreements with our customers and vendors, direct and channel partnerships, and strategic transactions.Key...

  • Front Desk Manager

    5 days ago


    Chicago, Illinois, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Key ResponsibilitiesGuest Service: Respond to all guest requests, problems,...


  • Chicago, Illinois, United States Compass Group Careers Full time

    Job OverviewWe are actively seeking a dedicated Front of House Lead Supervisor to join our team at Compass Group. This role is essential in overseeing the food service operations to ensure exceptional quality and service.Key Responsibilities:Manage inventory effectively to optimize value and minimize waste.Ensure staff adherence to tasks while maintaining...


  • Chicago, Illinois, United States The Vig West Loop Full time

    Seeking a Passionate Front of House Manager for Our Upscale Dining VenueAre you an enthusiastic leader with a strong commitment to the hospitality sector? Do you excel in a vibrant, fast-paced atmosphere? Have you been recognized as a natural leader with a focus on mentorship and development?About Our Establishment: The Vig West Loop is a distinguished...


  • Chicago, Illinois, United States Vela Bar Cocina Full time

    Position Overview:The Floor Manager plays a crucial role in managing the daily functions of the dining area, ensuring outstanding customer service, supervising staff, and fostering a welcoming atmosphere for patrons. This position requires collaboration with both kitchen and front-of-house teams to guarantee efficient service and high-quality food...


  • Chicago, Illinois, United States Happy Camper Full time

    Job OverviewAt Happy Camper, we pride ourselves on creating vibrant dining experiences filled with artistic flair and delicious cuisine. Our establishments are renowned for their lively atmospheres, making them perfect spots for social gatherings and memorable meals. We are currently seeking passionate individuals who are eager to contribute to our dynamic...


  • Chicago, Illinois, United States Soho House & Co. Full time

    Position Overview: Server at Soho HouseWe are seeking a dedicated Server to deliver an outstanding dining experience for our esteemed members and guests. In this role, you will be tasked with comprehending the menu, addressing dietary restrictions, suggesting food and beverage pairings, and providing exemplary service in line with Soho House's high...


  • Chicago, Illinois, United States Soho House & Co. Full time

    Position Overview: Server at Soho HouseWe are seeking a skilled Server to deliver an outstanding dining experience for our esteemed members and guests. In this role, you will be tasked with comprehending the menu, addressing dietary restrictions, suggesting food and beverage pairings, and ensuring the highest standards of service as per Soho House...


  • Chicago, Illinois, United States The Vig West Loop Full time

    Position Overview: Energetic Front of House Manager NeededAre you a vibrant leader with a strong commitment to the restaurant sector? Do you excel in a bustling, high-energy setting? Have you been recognized as a natural leader with a focus on mentorship?Our upscale casual dining venue is in search of a dedicated and experienced Manager to guide our team....


  • Chicago, Illinois, United States The Vig West Loop Full time

    Position Overview: Energetic Front of House Manager NeededAre you a vibrant leader with a strong commitment to the hospitality sector? Do you excel in a bustling, high-energy setting? Have others recognized you as a natural leader with a talent for mentoring?Our upscale casual dining venue is on the lookout for a dedicated and skilled Manager to guide our...


  • Chicago, Illinois, United States Breakthrough Full time

    We are seeking a highly motivated and experienced professional to lead our housing operations and residential programs. As a key member of our team, you will be responsible for creating a dynamic and supportive environment that fosters individual and organizational growth.**Key Responsibilities:**Develop and implement effective housing operations strategies...


  • Chicago, Illinois, United States Palmer House a Hilton Hotel Full time

    The Palmer House – A Hilton Hotel, our 1641 room historic Chicago property is a member of the Historic Hotels of America program of the National Trust for Historic Preservation. The Palmer House was the city's first hotel with elevators, and the first hotel with electric light bulbs and telephones in the guest rooms.We are seeking an Assistant Director of...


  • Chicago, Illinois, United States Palmer House a Hilton Hotel Full time

    The Palmer House – A Hilton Hotel, our 1641 room historic Chicago property is a member of the Historic Hotels of America program of the National Trust for Historic Preservation. The Palmer House was the city's first hotel with elevators, and the first hotel with electric light bulbs and telephones in the guest rooms.We are seeking an Assistant Director of...


  • Chicago, Illinois, United States Hogsalt Full time

    Hogsalt is excited to announce an Open Call Interview Session for various Front Of House roles.At Hogsalt, we pride ourselves on being more than just a restaurant group. Our guests appreciate our immersive environments and exquisite cuisine, but what truly sets us apart is the kindness we show to our staff. Our service team redefines hospitality with...


  • Chicago, Illinois, United States Four Seasons Hotels Limited Full time

    About the Role:We are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at Four Seasons Hotels Limited. As a key member of our Front Office operations, you will play a vital role in ensuring that our guests receive the highest level of service and that our hotel runs smoothly and efficiently.Key Responsibilities:Manage...