Operations Director

15 hours ago


Brooklyn, New York, United States Lime Full time

Job Overview

Lime is seeking a highly skilled and experienced Operations Director to lead our operations in a large and complex region. As the owner of the P&L, you will be responsible for managing a team of people managers and guiding global internal cross-functional teams to drive growth, operational excellence, and profitability.

About the Role

  • Own and manage the P&L, team, and strategic direction for a large and complex market or region.
  • Be the operational expert for your region, championing operational excellence, owning end-to-end operational improvements, advising teams, and influencing innovation across the company.
  • Apply your deep understanding of business mechanics to manage revenue and cost line items to target and conduct regular analysis on your region, identifying trends and implementing recommendations to grow and optimize.
  • Act as the face of Lime to the region and partner with the Government Relations team to develop policy and strategy for the region.
  • Attract and develop top-tier operational talent while cultivating a high-performing, values-driven culture driven by regular feedback, clear accountability, and proactive performance management.
  • Manage cross-functional strategies with a global impact and partner cross-functionally to drive product and operational excellence organization-wide.
  • Spearhead safety initiatives for our staff riders and vehicles to ensure safety remains the #1 priority.
  • Create a positive, inclusive, and safe workplace where people genuinely want to work.

Requirements

  • 7+ years of experience as a highly cross-functional visionary manager within an operations, management consultancy, financial, business analyst, or equivalent role.
  • Demonstrated background in driving operational excellence.
  • Experienced in owning a P&L.
  • Advanced understanding of metrics and KPIs and the levers to pull to drive results.
  • Advanced knowledge of how a warehouse operation works.
  • 5+ years of experience managing a team of professional-level staff for a large and complex market or region.

Benefits

  • $119,000 - $164,000 annual salary.
  • Annual performance bonus, equity, and benefits may be provided as part of the compensation package, depending on the position offered.


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