Bilingual Support Specialist

3 weeks ago


Austin, Texas, United States ViaPlus by VINCI Highways Full time
About ViaPlus by VINCI Highways

We're a global mobility company specializing in revenue and services management solutions for the transportation industry. Our cutting-edge technology facilitates high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.

Job Description

We're seeking a highly skilled Bilingual Customer Service Representative to join our team. In this role, you will be responsible for promoting positive customer relations, answering customer calls, and providing information about products and services. You will also be responsible for maintaining accurate records, following company procedures, and responding to customer correspondence in a timely and professional manner.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Our estimated salary range for this position is between $50,000 - $65,000 per year, depending on location and experience.

Requirements
  • Excellent communication and interpersonal skills
  • Minimum one year of customer service experience
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required


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