Director of Implementation Services Lead
4 weeks ago
Kaltura, a global leader in the video market, is seeking a seasoned professional to lead our Implementation Services team. As the Director of Implementation Services, you will be responsible for overseeing the setup and configuration of our SaaS products, with a focus on Virtual Events. This strategic role demands a strong background in team leadership, project management, and technical implementation.
Key Responsibilities
- Lead and manage the Implementation Services team, ensuring successful delivery of all projects.
- Develop and implement strategies to improve implementation processes and client satisfaction.
- Oversee the setup and configuration tasks of virtual events, video portals, and LMS integrations.
- Collaborate with cross-functional teams to ensure seamless project execution.
- Monitor project and task progress, identify potential risks, and implement mitigation strategies.
- Provide regular updates to senior management on project status, team performance, and client feedback.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Minimum of 4 years of experience in software implementation, with at least 2 years in a leadership role.
- Strong understanding of SaaS products, virtual events, video portals, and LMS integrations.
- Proven project management skills.
- Exceptional communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
Preferred Qualifications
- Experience using SalesForce, AirTable, and Jira.
- Experience with Video streaming.
- Background in virtual events within a professional services organization.
What We Offer
- Hybrid, flexible work environment.
- Zero employee premium health plan, effective from day 1, plus dental and vision benefits.
- FSA and 401K with company match.
- Mobile plan and home internet reimbursement.
- Personal and professional development programs.
-
IT Service Management Director
4 weeks ago
New York, New York, United States City of New York Full timeJob DescriptionThe City of New York is seeking a highly skilled IT Service Management Director to join their team. The successful candidate will be responsible for overseeing the development, implementation, and maintenance of the IT Service Management framework within the organization. This will involve defining IT Service Management policies, processes,...
-
Director of Analytics Implementation
4 weeks ago
New York, New York, United States Entertainment Benefits Group Full timeJob DescriptionAt Entertainment Benefits Group, we are seeking a highly skilled Director of Analytics Implementation to join our Customer Experience & Analytics team.This is a technical and analytical role that requires expertise in Adobe Analytics, Adobe Launch, and other related tools. The successful candidate will lead complex analytics tagging projects...
-
Guest Services Director
2 days ago
New York, New York, United States Holland America Group Full timeJob Title: Guest Services Director - Lead Hotel OperationsWe are seeking a highly skilled Guest Services Director to lead our hotel operations team. As a key member of our leadership team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel operations run smoothly.Responsibilities:Lead the hotel operations team...
-
Senior Program Director
1 month ago
New York, New York, United States Lantern Community Services Inc Full timeJob SummaryLantern Community Services Inc is seeking a highly skilled Senior Program Director to lead our supportive housing programs in The Bronx and Manhattan. The ideal candidate will have a strong background in social work, leadership, and program management, with a focus on serving populations with special needs.The Senior Program Director will oversee...
-
IT Service Management Director
4 weeks ago
New York, New York, United States City of New York Full timeJob DescriptionThe City of New York is seeking a highly skilled IT Service Management Director to lead the development and implementation of IT service management frameworks, policies, and procedures. The successful candidate will be responsible for ensuring the effective and efficient delivery of IT services, improving customer experience, and driving...
-
ERP Implementation Specialist
4 weeks ago
New York, New York, United States C4 Technical Services Full timeERP Implementation SpecialistAt C4 Technical Services, we are seeking an experienced ERP Implementation Specialist to join our team. The ideal candidate will have a strong background in Oracle Cloud Financials and a proven track record of implementing complex business processes.Key Responsibilities:Design, setup, and test complex business processes in Oracle...
-
Behavioral Services Director
1 month ago
New York, New York, United States Protouch Staffing Full timeJob Summary:The Assistant Clinical Director BCBA will support the Clinical Director in overseeing the delivery of high-quality behavioral services for individuals with developmental disabilities and behavioral challenges. This role involves leading a team of BCBAs and Registered Behavior Technicians (RBTs) to ensure the implementation of effective treatment...
-
IT Director for Service Management
4 weeks ago
New York, New York, United States City of New York Full timeThe City of New York Administration for Children's Services (ACS) is seeking a highly skilled IT Director for Service Management to join their Office of Information Technology (OIT) department. The successful candidate will be responsible for providing high-quality, reliable, and sustainable technology services to meet the needs of the families and children...
-
Radiology Services Director
4 weeks ago
New York, New York, United States NYC Health Hospitals Full timeThe Assistant Director of Radiology Services plays a critical role in the delivery of high-quality radiological services at NYC Health + Hospitals/Gotham Health.This position requires a leader who can oversee the daily operational, administrative, and clinical aspects of the radiology department across multiple sites in the region.The ideal candidate will...
-
Human Resources Director
4 weeks ago
New York, New York, United States The Jewish Board of Children and Family Services Full timeJob Title: Human Resources DirectorJob Summary:The Human Resources Director will lead the development and implementation of HR strategies to support the organization's mission and goals. This role will oversee the recruitment, retention, and development of a diverse and talented workforce.Key Responsibilities:Develop and implement HR policies and...
-
Clinical Services Director
4 weeks ago
New York, New York, United States HSS Full timeClinical Services Director Job DescriptionAt HSS, we are seeking a highly skilled Clinical Services Director to join our team. This role is responsible for facilitating excellence in patient care delivery, improving operational efficiency, and ensuring compliance with hospital and regulatory policies and practices at our ambulatory locations.The ideal...
-
Medical Services Director
4 weeks ago
New York, New York, United States Fcs Co Full timeJob Title: Director of Medical ServicesAbout the Role:We are seeking a highly skilled and experienced Director of Medical Services to join our team at Fcs Co. This is an exciting opportunity to lead our medical services department and contribute to the growth and success of our organization.Key Responsibilities:Lead and manage the medical services team to...
-
IT Implementation Specialist
6 days ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a highly skilled IT Implementation Specialist to assist in managing the development and implementation of all strategic programs in the agency. This position will lead cross-functional and cross-agency teams and stakeholders in developing, planning, and implementing strategic initiatives and programs.Key...
-
Director of Intensive Services Unit
4 weeks ago
New York, New York, United States Center for Alternative Full timeJob DescriptionCenter for Alternative is seeking a highly organized and detail-oriented Director of Intensive Services Unit to oversee and manage the daily operations across multiple program sites. The Director will play a multifaceted and pivotal role in overseeing the development, implementation, and management of the ISU Team to ensure program...
-
Director of Business Development Lead
1 month ago
New York, New York, United States SourcePro Search, LLC Full time{"title": "Director of Business Development", "description": "Job SummaryWe are seeking an experienced Director of Business Development to join our team at SourcePro Search, LLC. This is a key leadership role that will be responsible for driving business development strategies and initiatives to support our litigation practices.Key ResponsibilitiesDevelop...
-
New York, New York, United States Fidelity Information Services Full timeAbout the RoleFidelity Information Services is seeking an Implementation Conversion Analyst to join our Integrated Payables Team.Key ResponsibilitiesWork with client products and services through information gathering sessions to determine how FIS systems must be set up to meet client needs.Complete product mapping that includes all processing requirements...
-
Director of Digital Transformation
4 weeks ago
New York, New York, United States City of New York Full timeJob Title: Director of Digital TransformationJob Summary:The City of New York is seeking a highly skilled and experienced Director of Digital Transformation to lead the Bureau of Wastewater Treatment's (BWT) digital transformation efforts. The successful candidate will be responsible for developing and implementing a comprehensive digital transformation...
-
Director of Occupational Therapy Services
4 weeks ago
New York, New York, United States NYU Langone Health Full timeJob Summary:NYU Langone Health is seeking a highly skilled and experienced Director of Occupational Therapy Services to lead our Occupational Therapy Department. As a key member of our team, you will be responsible for planning, organizing, and directing management and specialist staff to provide high-quality occupational therapy services to our patients.Key...
-
Director of Educational Programs
1 month ago
New York, New York, United States United Way of New York City Full timeJob DescriptionUnited Way of New York City (UWNYC) is seeking a highly skilled and experienced Director of Educational Programs to lead the charge on educational programs that operationalize education equity in NYC. The successful candidate will focus on realizing education equity in NYC by leading the charge on educational programs that operationalize the...
-
Dietary Service Director
3 weeks ago
New York, New York, United States NYC Health Hospitals Full timeNutrition Services Leadership OpportunityNYC Health + Hospitals/Gouverneur is a leading Skilled Nursing Facility (SNF) in Manhattan's Lower East Side, boasting a 5-Star CMS Quality Rating. We offer cutting-edge healthcare services in a state-of-the-art space, providing 24-hour care for individuals in need of sub-acute care, long-term care, or hospice care....