Parking Operations Manager
3 weeks ago
DPV Transportation Worldwide is a pioneering leader in the transportation and logistics industry, renowned for delivering exceptional, reliable services across the Boston area. We are seeking an accomplished and dynamic Parking Operations Manager to oversee and manage parking operations across our locations, ensuring seamless day-to-day operations and an outstanding experience for our clients and staff.
Job Summary:
The Parking Operations Manager will be responsible for optimizing parking services for an event-based contract, collaborating with staff and external partners, and ensuring adherence to company standards. This role will involve supervising parking attendants, overseeing facility maintenance, and ensuring that parking operations run efficiently and profitably.
Key Responsibilities:
- Manage daily parking operations, including traffic flow, occupancy, and space availability.
- Supervise, schedule, and train parking attendants and support staff to ensure excellent delivery service.
- Implement and enforce parking policies, procedures, and safety regulations.
- Ensure compliance with city regulations and licensing requirements.
- Monitor revenue and manage budgets, preparing reports on parking lot usage and financial performance.
- Collaborate with other departments, including security and transportation, to streamline operations.
- Oversee the maintenance and cleanliness of parking facilities, ensuring a safe and organized environment.
- Handle customer inquiries, complaints, and resolve any operational issues swiftly.
- Identify opportunities to improve parking efficiency and customer satisfaction.
Qualifications:
- 2+ years of experience in parking management, facility management, or a similar supervisory role.
- Strong leadership skills with the ability to manage and motivate a diverse team.
- Excellent organizational and communication skills, both written and verbal.
- Strong customer service orientation with problem-solving capabilities.
- Knowledge of parking operations, revenue control systems, and parking technologies.
- Proficiency in MS Office (Word, Excel) and parking management software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Familiarity with Boston area parking regulations is a plus.
Estimated Salary: $65,000 - $80,000 per year.
Benefits:
- Competitive salary based on experience.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- 401(k) with company match.
- Opportunities for career advancement within DPV Transportation.
Schedule:
This is an event-based position.
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