Parking Service Assistant
4 weeks ago
We are seeking a highly skilled and detail-oriented Parking Service Assistant to join our team at Mass General Brigham. As a Parking Service Assistant, you will be responsible for providing exceptional customer service to patients, visitors, and staff while ensuring the smooth operation of our parking facilities.
Key Responsibilities:
- Determine parking fees and collect payments from customers
- Provide information and directions to customers
- Operate fee computers, credit card machines, and other equipment
- Assist with parking discount programs and ensure accurate documentation
- Participate in departmental emergency procedures
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of database software
- Valid driver's license
- High school diploma or equivalent preferred
Working Conditions:
This position requires occasional exposure to temperature extremes and car exhaust in the garages and lots. The ideal candidate will be able to work in a high-volume environment and provide excellent customer service in a variety of situations.
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