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Operational Quality and Process Excellence Manager

2 months ago

Bridgewater, Massachusetts, United States Taylor Farms Full time

About Taylor Farms

Taylor Farms is a leading manufacturer of salads and healthy fresh foods in North America. Our team of over 20,000 employees is dedicated to producing high-quality products for families across the continent. As we continue to grow, we are seeking a talented and motivated individual to join our team as the Operational Quality and Process Excellence Manager, located in a state-of-the-art production facility.

About the Role:

The Operational Quality and Process Excellence Manager is responsible for ensuring the overall consistency and quality of manufactured items throughout the production facility while supporting and implementing process improvement initiatives. This role will maintain existing quality programs, develop new quality programs, and identify potential quality opportunities through observations within the manufacturing environment as well as review of external feedback. This role will be responsible for ensuring the quality of manufactured items meet both internal specifications and external customer specifications and expectations. A key piece to this role is the ability to design and implement programs that are executable by the production operators to ensure sustainability. The Quality and Process Excellence Manager is also responsible for communicating quality expectations with key associates, leads, and supervisors to ensure quality Key Performance Indicators (KPIs) are improving. This role will interact closely with the operations team and the continuous improvement and data analytics teams.

Key Responsibilities Include:

  • Partner with production and quality leadership to develop and foster consistency around production execution.
  • Partner with sales and marketing to identify and address areas of opportunity for existing product sets and around commercialization efforts for new products to be produced in a given production area.
  • Assist the production team in a processing area with meeting key performance indicators (KPIs).
  • Identify additional KPIs that support product quality and/or process improvements initiatives.
  • Aid in development and improvement of processing procedures.
  • Manage day-to-day over usage programs, track, analyze, implement changes, and communicate actions back to responsible leaders.
  • Support production improvement initiatives by designing executable plans, aligning on measurable goals, identifying key metrics needed to measure, while assisting in the implementation on the production floor.
  • Manage Quality Improvement Coordinators.

Qualifications:

  • Bachelor's degree in a related field (industrial engineering, food marketing/production, data analytics, manufacturing, food science, etc).
  • Minimum 5 years of experience in a manufacturing company, ideally food manufacturing.
  • Minimum of 1 year of management experience.
  • Must be a self-starter capable of independently meeting objectives and interacting with members of various teams successfully.
  • Strong analytical background and mindset (Excel skills, experience with SQL/Access preferred, experience with utilizing ERP systems, Tableau/PowerBI user experience).
  • Able to think creatively and strategically.
  • At home in a manufacturing environment and on the production floor.
  • Ability to elicit buy-in and cooperation from a variety of individuals as well as departments.
  • Hands-on, flexible, and responsive to dynamic fast-paced work environments.
  • Capability of multitasking and managing several initiatives.
  • Strong team player with a continuous improvement mindset.
  • Experience in Redzone Productivity and Compliance Module a plus.
  • Bilingual (English/Spanish) is a plus.