Patient Service Representative
14 hours ago
Premier Orthopaedics and Sports Medicine is seeking a highly skilled Patient Service Representative to join our team in Collegeville, PA. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.
Key Responsibilities:- Promptly greet and acknowledge patients, informing medical assistants and providers of their arrival.
- Answer incoming calls in a timely manner, accurately supplying requested information to callers and relaying written or verbal messages as needed.
- Instruct patients in completing medical history and other patient information forms, making necessary corrections to patient accounts as required.
- Obtain accurate and complete demographic and insurance information from patients, collecting required financial contract/consent forms and reviewing patient and guarantor information to ensure all necessary documents are populated, completed, and signed correctly.
- Ensure all required authorizations and/or referrals are attached to patient appointments for the date of service.
- Identify and collect co-payments, co-insurances, and past-due account balances.
- Explain financial requirements to patients in response to questions on billing and insurance matters, referring complex insurance/benefits questions to the Practice Billing Department.
- Evaluate patient financial status and establish payment plans as needed based on authority levels.
- Accurately complete and interpret insurance and benefits verification, notifying patients, designated family members, physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.
- Scan all new or updated patient information into the EMR system, including photo ID, insurance cards, referrals, and patient paperwork.
- Schedule follow-up appointments and notify patients if service requires an authorization or referral, sending the request to the primary care physician in a timely manner.
- Record all record requests in the system and review HIPAA requirements and patient Medical Record Request form prior to releasing patient information to any person other than the verified patient.
- Communicate with patients in the lobby if the physician or provider is running behind schedule.
- Review and prepare charts for the following day according to the practice schedule.
- Maintain a secure and accurate cash drawer, daily balancing the cash drawer and closing batch.
- Protect patients' rights by maintaining the confidentiality of personal and financial information, maintaining patient confidentiality consistent with HIPAA requirements.
- Maintain a clean and organized front office workspace.
- High school diploma/GED or equivalent working knowledge experience preferred.
- Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.
- Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred.
- Must be able to communicate effectively with physicians, staff members, patients, and the public, and be capable of establishing good working relationships with both internal and external stakeholders.
- Previous experience in collecting money is preferred.
- Knowledge of insurance rules and regulations, including eligibility and referral requirements.
- Skill in customer service.
-
Patient Service Representative
5 days ago
Collegeville, Pennsylvania, United States Main Line Health Full timeBe an Integral Part of Our TeamWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Main Line Health Care's Primary and Specialty locations.About the RoleThis is a unique opportunity to make a meaningful impact in the lives of our patients and their families. As a Patient Service Representative, you will be the...
-
Patient Service Representative
1 week ago
Collegeville, Pennsylvania, United States Main Line Health Full time{"title": "Patient Service Representative", "content": "Main Line Health is seeking a Patient Service Representative to join our team!About the Role:Make a Difference: As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.Develop Your...
-
Patient Service Representative
3 days ago
Collegeville, Pennsylvania, United States The Center for Orthopedic and Research E Full timeJob Title: Patient Service RepresentativeWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at The Center for Orthopedic and Research Excellence. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our front office, providing exceptional patient care, and...
-
Patient Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States Main Line Health Full timeJob Summary:Main Line Health is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Provide exceptional customer...
-
Patient Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States Premier Orthopaedics Full timeAbout the RolePremier Orthopaedics is a leading healthcare organization seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesPatient...
-
Patient Service Representative
4 weeks ago
Collegeville, Pennsylvania, United States Main Line Health Full timeAbout the Role:We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Main Line Health. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Provide exceptional...
-
Patient Service Coordinator
2 weeks ago
Collegeville, Pennsylvania, United States Main Line Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Main Line Health. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.Key ResponsibilitiesProvide Excellent Customer...
-
Nurse Supervisor
2 weeks ago
Collegeville, Pennsylvania, United States Patient First Full timeJob SummaryWe are seeking a highly skilled and experienced Nurse Supervisor to join our team at Patient First in Collegeville, PA. As a Nurse Supervisor, you will be responsible for overseeing the medical care of patients, supervising clinical personnel, and ensuring the smooth operation of our center.Key ResponsibilitiesSupervise the medical care of...
-
Patient Service Coordinator
2 weeks ago
Collegeville, Pennsylvania, United States Main Line Health Full timeAbout the RoleWe are seeking a highly skilled and organized Patient Service Representative to join our team at Main Line Health. As a key member of our organization, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProvide Excellent Patient Care: Greet and direct patients,...
-
Customer Service Representative
3 days ago
Collegeville, Pennsylvania, United States Steven Morrow - State Farm Agent Full time{"h1": "Customer Service Representative Job Description", "p": "At Steven Morrow - State Farm Agent, we are seeking a skilled Customer Service Representative to join our team. As a key member of our agency, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail,...
-
Customer Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States Wegmans Food Markets Full timeAbout Wegmans Food MarketsWe are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for utilizing the latest...
-
Customer Service Representative
3 weeks ago
Collegeville, Pennsylvania, United States KnitWell Group Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at KnitWell Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving revenue growth.Key Responsibilities:Provide top-notch customer...
-
Customer Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States Home Goods Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss...
-
Customer Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States HomeGoods Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss...
-
Customer Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States Wegmans Food Markets Full timeAbout Wegmans Food MarketsWe are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community.Job SummaryWe are seeking a Customer Service Representative to join our team as a Store Shopper. As a Store Shopper, you will be responsible for utilizing the latest...
-
Patient Care Support Specialist
3 weeks ago
Collegeville, Pennsylvania, United States Axia Women's Health Full timePosition: Patient Service Representative (PSR) at Axia Women's HealthCompany Overview: Axia Women's Health is dedicated to enhancing women's health and has been recognized as a Great Place to Work for three consecutive years. Our extensive network includes 500 providers across nearly 200 women's health facilities, delivering comprehensive services such as...
-
Medical Office Service Coordinator
3 weeks ago
Collegeville, Pennsylvania, United States Axia Women's Health Full timePosition: Patient Service Representative (PSR) at Axia Women's HealthCompany Overview: Axia Women's Health is a recognized leader in women's healthcare, dedicated to enhancing the well-being of women through a network of over 500 providers across nearly 200 healthcare facilities. Our services encompass OB/GYN care, breast health, high-risk pregnancy...
-
Healthcare Customer Service Specialist
3 weeks ago
Collegeville, Pennsylvania, United States Axia Women's Health Full timeJob Title: Patient Service Representative (PSR)Company: Axia Women's HealthAt Axia Women's Health, we pride ourselves on being recognized as a Great Place to Work for multiple consecutive years. Our commitment is to enhance women's health through a network of over 500 healthcare providers across nearly 200 facilities, specializing in various services...
-
Customer Service Representative
2 weeks ago
Collegeville, Pennsylvania, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Store Shopper at Wegmans Food Markets. As a Store Shopper, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the freshest and best quality products.Key ResponsibilitiesCustomer Service: Provide fast,...
-
Customer Service Representative
5 days ago
Collegeville, Pennsylvania, United States Home Goods Full timeAbout the RoleWe are seeking a highly skilled Customer Service Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and promoting our credit and loyalty programs.Key ResponsibilitiesEngage and interact with all customers to ensure a highly satisfied...
