Patient Service Coordinator

2 weeks ago


Collegeville, Pennsylvania, United States Main Line Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Main Line Health. As a Patient Service Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience.

Key Responsibilities
  • Provide Excellent Customer Service: Greet and direct patients and visitors, respond to inquiries, and resolve issues in a professional and courteous manner.
  • Manage Patient Flow: Coordinate patient check-in, scheduling, and registration processes, ensuring timely and efficient service.
  • Maintain Accurate Records: Prepare and maintain patient charts, records, and reports, ensuring confidentiality and accuracy.
  • Communicate Effectively: Serve as a liaison between patients and support staff, communicating effectively and resolving issues in a timely manner.
Requirements
  • Experience: Two to three years of office experience, preferably in a medical or healthcare setting.
  • Knowledge and Skills: Knowledge of insurance payers and medical terminology, proficiency in Microsoft Office (Word, Excel, Outlook), and experience with database maintenance.
What We Offer
  • Competitive Pay: $25.22 per hour.
  • Full-Time Benefits: Eligible for full-time benefits, including paid time off and employee discounts.


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