Director of People and Culture

19 hours ago


Washington, Washington, D.C., United States Surgo Health Full time
About the Role

Surgo Health is seeking a highly skilled and experienced Director of People and Culture to join our team. As a key member of our leadership team, you will be responsible for shaping the organization's culture, talent management strategies, and employee experience.

Key Responsibilities
  • Lead the direction, goals, and initiatives for fostering a collaborative and engaging workforce culture
  • Build relationships with employees to understand their challenges and celebrate their successes and in doing so, promote a positive and inclusive workplace culture
  • Lead externally in promoting Surgo Health as a Great Place to Work, at various forums, events, investor meetings, etc.
  • Work with senior leaders to identify hiring needs and manage recruitment processes
  • Innovate around talent identification and recruitment strategies - design recruiting strategies (tested and novel) and work with talent manager and leadership team to implement them
  • Capitalize on existing external relationships and bring in new relationships in various spaces (pharma, academia, healthcare technology) to identify resources for the present and the future needs
  • Manage the onboarding and offboarding of employees
  • Provide coaching and mentorship to employees; promote high quality work
  • Oversee the development and training needs of employees
  • Design and implement an annual performance review process and strategy
  • Manage the internship program from end to end
  • Develop and implement HR compensation and benefit policies and processes
  • Administer compensation, insurance benefits, and other benefit programs
  • Collaborate with vendors and brokers on benefits design
  • Manage the annual benefits enrollment process in Fall
  • Collaborate with senior leadership to align resource plans and HR initiatives with organizational goals
  • Develop and analyze key HR metrics to inform strategic decisions
  • Stay informed on HR trends and recommend policy and/or process changes; liaise with your counterparts in other companies in the healthcare technology space to identify opportunities
  • Lead employee engagement, performance management, and benefit programs
  • Ensure the company is compliant with current employment laws and regulations; ensure that the Employee Handbook is updated
  • Set and monitor the HR budget and expenditures
  • Maintain all required employee records in the payroll and other systems
  • Create and build institutional knowledge - the way we work, our philosophy around People & Culture
About You
  • Bachelor's degree required; Master's degree a plus
  • 10+ years of experience in people and human resources industry
  • Experience in an innovative start-up like environment
  • Knowledgeable of HR policies and procedures
  • Knowledgeable of global, federal, state, and local employment laws
  • Experience with HR software systems and/or performance management systems
  • Strong communication and interpersonal skills; skilled at building relationships with all levels of the organization and with external stakeholders
  • Work experience that required both strategic thinking and quick thinking problem-resolution
  • Excellent written and verbal communication skills
  • Proven ability to influence cross-functional teams without formal authority
What We Offer
  • Fantastic, fun and collaborative colleagues; opportunity to solve tough challenges in healthcare
  • Ability to be entrepreneurial and tremendous opportunities for growth
  • Public Benefit Corporation with an impact and equity mission
  • Competitive compensation and health benefits
  • Generous PTO, 10+ holidays
  • Highly competitive 401K
  • 3 months paid parental leave
  • Professional Development opportunities
Our Hiring Philosophy

We hire for passion and core competencies. We look for problem-solvers and lateral thinkers. We love it if you have done different things with your time. If you think you are ideal for this position, write to us even if your experience doesn't match all the requirements listed above.



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