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High-Rise Residential Building Manager

2 months ago

Oklahoma City, Oklahoma, United States Robson Property Management Full time
Job Summary

We are seeking a highly skilled and experienced Property Management Executive to oversee the daily operations of a high-rise residential building in Tulsa, Oklahoma. The ideal candidate will have a strong background in property management, excellent leadership and communication skills, and the ability to work effectively with residents, staff, and vendors.

Key Responsibilities

Operations Management

  • Oversee the daily operations of the high-rise building, including maintenance, security, and cleaning services.
  • Develop and implement operational policies and procedures to ensure efficient building management.
  • Coordinate and supervise maintenance staff, contractors, and vendors to ensure timely and quality service delivery.

Financial Management

  • Prepare and manage the annual budget in coordination with the COA board.
  • Monitor and control expenses to ensure compliance with budgetary guidelines.
  • Assist with financial reporting, including preparing monthly financial statements and variance reports.

Resident Services

  • Serve as the primary point of contact for residents, addressing inquiries, concerns, and requests promptly and professionally.
  • Organize and facilitate community events and meetings to foster a positive living environment.
  • Enforce COA rules and regulations consistently and fairly.

Property Maintenance

  • Oversee the maintenance and repair of common areas, amenities, and building systems (HVAC, plumbing, electrical).
  • Conduct regular property inspections to identify and address maintenance issues proactively.
  • Ensure compliance with safety standards and regulations, including fire safety and emergency preparedness.

Administrative Duties

  • Maintain accurate records of building operations, maintenance activities, and resident interactions.
  • Prepare and distribute communications, including newsletters, notices, and updates, to residents.
  • Assist the COA board with meeting preparation, documentation, and follow-up on action items.

Leadership and Team Management

  • Recruit, train, and supervise on-site staff, fostering a collaborative and professional work environment.
  • Conduct performance evaluations and provide ongoing coaching and development for team members.
  • Promote a culture of excellence, accountability, and resident satisfaction within the team.

Qualifications

  • Bachelor's degree in Business Administration, Property Management, or a related field (preferred), or equivalent experience in lieu of the degree.
  • Minimum of 5 years of experience in property management, with at least 2 years in a high-rise residential setting.
  • Strong knowledge of COA regulations and property management best practices.
  • Excellent interpersonal and communication skills, with the ability to interact effectively with residents, staff, and vendors.
  • Proven leadership and team management abilities.
  • Proficiency in property management software and Microsoft Office Suite.
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Working Conditions

  • Full-time position with occasional evening and weekend work required.
  • On-call availability for emergencies.