Overnight Shift Club Operations Manager
1 week ago
Estimated salary range: $30,000 - $45,000 per year.
About the RoleWe are seeking an experienced Overnight Shift Club Operations Manager to join our team at Planet Fitness - Excel Fitness. This is a full-time, non-exempt position that requires the ability to work independently and as part of a team to ensure the smooth operation of our club during overnight hours.
Key Responsibilities- Oversee and maintain club operations during overnight hours
- Monitor and maintain club cleanliness and atmosphere
- Conduct regular audits to ensure the store is presentable and meets Excel Fitness standards
- Communicate with members and provide exceptional customer service
- Audit club inventory and communicate with management on recommendations for inventory orders
- Process and review daily club activity paperwork and file in appropriate folders
- Audit and balance cash drawers on a daily basis
- Update and review daily club reports and complete any corresponding data entry documents
- Maintain and clean the front entrance to provide customers with a clean, presentable, and welcoming environment
- Provide a safe and secure environment during overnight hours for all members
- Stocking all retail and promotional items and paperwork for the next business day
- Ensure facility complies with all state and federal laws and insurance requirements
- Operate and assist members with use of tanning, hydro, and total body enhancement equipment, ensuring all applicable paperwork and procedures are adhered to
- Stay up to date on all required certifications and training courses
- Assist management with club promotions, training, and implementation of operational strategies
- Must be at least 18 years of age or older
- High school diploma or equivalent required
- Tanning certification, CPR certification, and AED certification required before working alone
- Previous experience working overnight
- Comfortable working alone and standing for long periods of time
- Great communication skills with internal and external customers
- Team-oriented, motivated, and well-organized
- Ability to think critically and evaluate solutions to problems proactively
- Proficient in Microsoft Office and using a computer
- Free Planet Fitness Black Card membership
- Paid Time Off (PTO)
- Paid Parental Leave
- Health insurance benefits
- Financial wellness benefit, MyFlexPay
- Employee Assistance Program (EAP) with free and confidential access to counseling resources
This job operates in a fitness club environment and requires the ability to work in a fast-paced setting with frequent interruptions. The noise level in the club environment may be loud on a regular basis. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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