Fitness Operations Manager

2 days ago


Grand Prairie, Texas, United States 24 Hour Fitness Full time

As a Fitness Operations Manager at 24 Hour Fitness, you will be responsible for leading a high-performing team to deliver exceptional member experiences and drive business results. With a proven track record of success in the retail/hospitality/fitness industry, you will ignite passion and purpose in your team, members, and community.

About the Role:

  • You will oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards, ensuring a pristine environment that meets our high standards.
  • With excellent communication and interpersonal skills, you will inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture.
  • You will foster a sense of community and belonging among members, encouraging them to achieve their fitness goals and driving retention through engagement programs, events, and incentives.
  • By developing and executing strategies to drive membership sales, personal training sessions, and other revenue streams, you will meet or exceed targets and contribute to the company's growth and profitability.
  • With a strong understanding of budgeting and expense management, you will ensure effective financial control, maximizing profitability while adhering to company policies and procedures.
  • You will also implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations.

About You:

  • A minimum of 3-5 years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success.
  • 2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes.
  • Candidates should have excellent communication, interpersonal, and customer service skills, with a strong ability to create a high-performance culture through people development, innovation, and collaboration within your team.
  • Familiarity with sales techniques and strategies is an advantage, as well as active involvement in the fitness community through professional associations or networking events.

About the Opportunity:

  • The estimated salary for this role is between $80,000 and $110,000 per annum, depending on location and experience.
  • This position offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for career advancement and professional development are also available.

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