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Supervisor - Imaging Business Operations

2 months ago

Saint Paul Minnesota, United States Fairview Health Services Full time
About the Role

Fairview Health Services is seeking a highly skilled and experienced Supervisor to lead our Imaging Business Services team. As a key member of our organization, you will be responsible for delivering high-quality, efficient, and effective coordination of services for our Imaging business customers system-wide.

Key Responsibilities
  • Manage and Develop People
    • Create an engaged and sustainable team of highly skilled, customer-service professionals
    • Establish and foster a culture of engagement in line with the organization's values
    • Foster positive working relationships between team members and providers/physicians
  • Lead Business Operations
    • Address urgent and routine customer service needs
    • Triage day-to-day operational issues
    • Ensure effective management of all processes and service delivery
  • Manage Planning and Performance
    • Develop business/financial reports in support of system/strategic planning and organizational planning
    • Develop and utilize management information reports to assess productivity, quality measures, and performance trends
Requirements
  • Associate's degree or combination of education and directly applicable experience
  • 3 to 5 years of formal or informal leadership experience
  • Preferred: Bachelor's Degree and 5 to 7 years of healthcare leadership experience