Senior Core Network Engineer

5 days ago

Plano, Texas, United States PROCYON TECHNOSTRUCTURE Full time
Job Description

About the Role

We are seeking a highly skilled Senior Core Network Engineer to join our team at PROCYON TECHNOSTRUCTURE. As a key member of our network operations team, you will be responsible for maintaining the resiliency and operational aspects of our wireless network.

Key Responsibilities

  • Provide technical expertise in resolving network incidents and outages
  • Be the subject matter expert for messaging and voicemail solutions, with a focus on Mavenir product expertise
  • Handle outages and service degradations, perform initial root cause analysis, and coordinate with vendors and engineering teams
  • Lead troubleshooting bridges with internal and vendor teams
  • Engage and escalate issues with core tier III/engineering teams when critical/time-sensitive support and resolution are needed
  • Work with technical teams to document troubleshooting steps and methods to improve processes
  • Provide lead support with market teams to troubleshoot/resolve complex issues
  • Engage and escalate issues with vendors when critical/time-sensitive support and resolution are needed
  • Develop key metrics for performance monitoring and service assurance
  • Closely work with vendors for incident resolution and root cause analysis
  • Knowledge of SA Core, Edge, RAN, Transport, Virtual/Cloud environments, orchestration, and FCAPS platforms
  • Work on 5G standalone core network functions (NRF, BSF, NSSF, SEPP, NEF, SCP, & PCF), IMS, and messaging domains
  • Engage with engineering teams from DISH and vendors to help triage and debug complex network activities
  • Work with performance engineering teams and NOC to establish and continuously enhance baseline KPIs required to measure network health
  • Engage and escalate issues with tier II/III teams when critical/time-sensitive support and resolution are needed
  • Other duties as assigned
  • This position may provide on-call support on a rotational basis

Requirements

  • Bachelor's degree in electrical, electronics, computer science, or telecommunications engineering
  • 8-10 years of experience working within the wireless industry on either the carrier or vendor side
  • Expertise in Mavenir SMSC, MMSC product solutions
  • Strong knowledge of one or more core network solutions for 911, LI (Calea), Nokia SDL, Oracle nodes (NRF, PCF, BSF)
  • Knowledge of Edge, RAN, Transport, Virtual/Cloud environments, orchestration, and FCAPS platforms
  • Cloud-native experience in AWS environment preferred
  • Curious-minded, striving for continuous learning and innovation
  • Outstanding verbal and written communication skills
  • Strong knowledge of core network solutions for 4G/5G (SA)
  • Nokia, Mavenir, and Oracle experience should be an advantage
  • Ability to analyze a high volume of technical data and work in a fast-paced environment
  • Strong problem-solving, analytical, and time management skills

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