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Customer Service Representative

2 months ago

Salt Lake, Utah, United States Serenity Healthcare Full time
Job Opportunity at Serenity Healthcare

Job Title: Customer Care Specialist

Location: Onsite

About the Role:

We are seeking a highly skilled and compassionate Customer Care Specialist to join our team at Serenity Healthcare. As a key member of our team, you will play a vital role in helping patients heal using TMS treatment.

Responsibilities:

  • Provide exceptional customer service to patients and their families
  • Work closely with patients to understand their needs and provide personalized support
  • Participate in Serenity's paid TMS training program to develop expertise in TMS treatment
  • Monitor patient outcomes and work to improve treatment results

Requirements:

  • High School Diploma or equivalent
  • Three years' experience in customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Accelerated career growth opportunities
  • Comprehensive benefits package
  • 20 days of paid time off annually
  • Access to Serenity's treatment options

About Serenity Healthcare:

We are a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success even when other treatments have failed. With evidence-based research and proven results, we are dedicated to helping patients take back their lives with a revolutionary technological approach to healthcare.