Customer Service Representative
2 days ago
We are seeking a highly motivated and experienced banking professional to join our award-winning customer service banking team at Meredith Village Savings Bank (MVSB). As a Customer Service Representative, you will be responsible for providing exceptional customer service and promoting banking products and services to our customers.
Key Responsibilities:
- Maintain a working knowledge of banking products and services to effectively promote them to customers
- Demonstrate flexibility and adaptability in switching between teller and customer service positions as needed
- Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities, and provide professional customer service
- Respond to customer inquiries and resolve problems or concerns effectively and efficiently
Requirements:
- High school diploma or equivalent
- Minimum one year experience in customer service and/or cash handling role
- Experience utilizing software applications to perform customer service duties
- Strong interpersonal and organizational skills
- Ability to work rotating Saturdays and travel between offices as required
About Us:
New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities. We believe in building genuine partnerships that encompass top-notch customer service delivered by a culture of teamwork, integrity, and excellence. We take pride in the communities we serve and are dedicated to providing challenging and rewarding career opportunities for our employees.
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