Customer Experience Ambassador

3 days ago


Midlothian, Virginia, United States Hooters Full time
Overview

Hooters is committed to providing exceptional experiences for our guests, and the Hospitality Service Support role plays a vital part in achieving this goal. As a member of our team, you will have the opportunity to develop your skills and knowledge while working in a fast-paced environment.


Responsibilities
  • Guest Happiness: Ensure that every guest has a positive experience by providing friendly and attentive customer service.
  • Food & Beverage Quality Assurance: Maintain high standards of food quality and presentation to ensure that our guests receive the best possible experience.
  • Order Accuracy: Verify orders accurately and efficiently to prevent errors and delays.
  • Speed of Service: Work efficiently to provide prompt service to our guests, ensuring that they receive their orders quickly and without hassle.
  • Accurate Food Presentation: Present dishes in an attractive and appealing manner to enhance the dining experience.

Qualifications
  • Must be 17/18 years of age or older.
  • Demonstrate excellent customer service skills.
  • Possess basic mathematical computation skills.
  • Show ability to promote brand integrity.
  • Maintain professionalism at all times.
  • Communicate clearly and effectively.
  • Work well with others in a team environment.
  • Multitask within a fast-paced environment.
  • Adapt to change and new situations.
  • Have menu knowledge.
  • Understand sanitation and use of MSDS.

The estimated salary for this position is around $25,000-$35,000 per year, depending on location and experience.



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