Customer Service Ambassador

4 days ago


Cincinnati, Ohio, United States Eric Mayer - State Farm Agent Full time
Overview:
Are you passionate about building strong relationships with customers? Do you have excellent communication skills and a knack for understanding customer needs?

We're seeking a Customer Relations Representative to join our team at Eric Mayer - State Farm Agent. As a key member of our team, you'll be responsible for establishing and maintaining positive relationships with customers, providing exceptional service, and promoting insurance products that meet their unique needs.

**Job Summary:**
As a Customer Relations Representative, you will receive a competitive salary plus commission/bonus, as well as a range of benefits including health insurance, paid time off, and growth opportunities within our agency.

**Key Responsibilities:**
* Establish customer relationships and follow up with customers as needed
* Use a customer-focused review process to educate customers about insurance options
* Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

**Requirements:**
* Interest in marketing products and services based on customer needs
* Excellent communication skills - written, verbal, and listening
* People-oriented and detail-oriented with a proactive approach to problem-solving
* Ability to work in a team environment and learn computer functions

**Estimated Salary Range:** $40,000 - $60,000 per year, depending on experience and qualifications.

What We Offer:
* Competitive salary and bonus structure
* Comprehensive health insurance package
* Paid time off and vacation days
* Opportunities for growth and advancement within our agency

About Us:
We are a State Farm independent contractor agent, not a direct employee of State Farm Insurance Companies. Our employees must be able to successfully complete any applicable licensing requirements and training programs.

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